Staff, Software Engineer

Join the team as Twilio's next Staff, Software Engineer, Data Platform, Bangalore, India

Who we are & why we're hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

This position is needed to build a highly scalable, reliable, and efficient data platform that makes it easy for users to get deep insights from vast amounts of distributed data. This data platform will be a differentiator for Twilions and our customers. 

We are the data backbone for strategic decisions at Twilio. This role will be responsible for delivering key technical decisions to completion for the organization and also guiding other engineers.

Responsibilities

In this role, you'll:

• Design, develop, test, and maintain robust backend systems and data architectures, including databases and large-scale processing systems.
• Implement solutions to ensure the reliability, integrity, and quality of data across systems, with a focus on data governance and compliance.
• Collaborate with cross-functional teams to define and implement data governance strategies, ensuring data is well-organized, traceable, and accessible in the data catalog.
• Lead a small team of 2-3 junior engineers, providing technical direction and ensuring successful delivery of projects or modules.
• Ensure the availability and reliability of data systems, proactively addressing data quality issues and driving improvements in data accuracy and consistency.
• Troubleshoot and resolve data-related issues across the architecture, ensuring seamless data flow and operational continuity.
• Document data governance processes, backend systems, and cataloging practices to ensure clarity and alignment with organizational standards.
• Stay up to date with emerging trends in data governance, data cataloging, and data reliability, applying these insights to improve overall system integrity.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having "desired" qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 8-12 years of experience in Software Engineering, Infrastructure, and Data Platforms.
• Proven experience in technically leading a team of 2-3 junior engineers and successfully delivering projects or modules in previous roles.
• Proficiency in high-level programming languages such as Python and Java.
• Strong expertise in designing and developing scalable, high-performance backend systems for distributed applications.
• Deep expertise in modern technologies like Kafka, Spark, Hudi-based data lakes, Presto, ETL tools, low-latency data stores, multiple data warehouses, and data catalogs.
• Demonstrated technical depth and breadth, evidenced through papers, code contributions, or technical presentations.
• Comprehensive understanding of the software development lifecycle, from requirement analysis to debugging complex production systems.
• Experience exploring and implementing solutions to enhance data quality and reliability.
• Familiarity with cloud platforms such as AWS, Azure, or Google Cloud.
• In-depth knowledge of object-oriented design principles, data structures, and algorithms.
• Ability to work independently and collaboratively, with a proven track record of driving projects forward, even in ambiguous situations.
• Hands-on experience with Agile methodologies and iterative development practices.
• Excellent written and verbal communication skills.
• Strong customer focus and the ability to align technical solutions with business needs.

Desired:

• Expertise with observability tools like Prometheus, Grafana, or Datadog for monitoring distributed systems.
• Strong experience with DevOps principles and infrastructure as code (IaC) using Terraform or CloudFormation.
• Proficiency in API gateways and message brokers like Kafka for building scalable, event-driven systems.

Location

This position offers remote work flexibility; however, the candidate is required to be located in one of the following states: Maharashtra, Telangana, Tamil Nadu, Delhi, or Karnataka. The role is based in Bangalore, India.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.