WE’RE HIRING AS A SYSTEM ENGINEER L2 AT INDIA!
Excis is a global IT support leader globally, driven by innovation and
collaboration. We’re looking for a proactive System Engineer L2 to manage
hardware, software, and IT assets across multiple locations. Join us for a
rewarding career in a supportive, family-like environment where you’ll look
forward to coming to work every day.
· Client in
190+ countries
· 6000+
Engineers
· 200+
Enterprise Clients
We foster an open, friendly, and supportive growth-oriented culture where
individual achievements fuel team success. From solving complex IT challenges
to celebrating wins together, we put our people first.
Start your journey with Excis and grow with us!
What you will do:
- Provide comprehensive desktop support by
troubleshooting and resolving hardware, software, and system-related
issues across laptops, desktops, and mobile devices, ensuring high system
availability and user productivity.
- Install, configure, maintain, and support
operating systems, business applications, and IT peripherals while
ensuring compliance with organizational standards, security policies, and
performance expectations.
- Manage service requests and incidents
through ServiceNow, including accurate ticket logging, tracking,
escalation, and resolution, while maintaining clear communication with
users and collaborating with technical teams to deliver effective IT
support solutions.
What you need:
- Excellent technical knowledge of PCs and
desktop hardware with strong hands-on experience in software and hardware
troubleshooting.
- Working technical knowledge of current
operating systems, protocols, and IT standards, including Windows XP,
Windows 7, Windows Server (2000/2003/2008), and Apple/macOS, iPhone, and
iPad environments.
- Knowledge and experience with networking
components such as routers, switches, firewalls, TCP/IP, and remote
control tools.
- Familiarity with enterprise IT tools and
systems including Microsoft Office (2007/2010), Active Directory (AD),
Exchange (2007/2010), SMS, and enterprise backup solutions.
- Strong interpersonal, communication
(verbal and written), analytical, and problem-solving skills with the
ability to work independently or in a team, manage priorities, operate
under pressure, and maintain a professional demeanor at all times.
Why Join Us?
At Excis, your work matters. You’ll be part of a dynamic, hands-on team
where your technical expertise directly enhances user satisfaction and
operational success. We offer a supportive environment that encourages
professional growth, continuous learning, and collaboration across diverse
technologies. Enjoy competitive compensation and the chance to contribute to a
global IT leader that values innovation and excellence.
Ready to make a difference and grow your career? Apply now to join Excis
in India and be at the forefront of IT support excellence!
