Systems Engineering - Advisor I

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Job Title

Job Description: As a Mainframe z/OS System Engineer, you will be responsible for the installation, configuration, maintenance, and optimization of our z/OS environments. You will work closely with application developers, system administrators, and other IT teams to ensure the availability, reliability, and performance of our z/OS systems to meet business requirements effectively. Provide premium z/OS system programming support and services to Fiserv mainframe clients. The successful candidate will perform mainframe z/OS operating System upgrades using SMPE and z/OS workflows, ISV product upgrades/maintenance apply for z/OS compatibility to support our customers mainframe environments and ensure contractual obligations are met. The individual will need to work with vendor personnel to achieve timely upgrades of z/OS, ISV products before end of support.

Key Responsibilities:

• Expertise with z/OS, SMP/E, Monitoring and Problem Solving Tools, Parallel Sysplex, z/VM, DC move, Hardware migration.
• Perform standard system programming activities like configuration, installation & maintenance using SMP/E, and vendor software installations in the mainframe environment.
• Support other team: storage management, performance tuning, capacity planning, security, networking, and operating procedures from z/OS perspective.
• Work with Mainframe System Programmers staff across tracks to enhance the mainframe environment.
• Participate in software (ISVs and z/OS) deployments and various support functions as defined by the department manager.
• Possess interpersonal skills needed to foster good relations with business and development users.
• Assist team members to solve problems, make innovative improvements and make decisions.
• Identify and implement system and process improvements in the z/OS environment Work with application support teams and other internal customers to facilitate business initiatives.
• Review and Approve documentation of system software products including usage instructions, configuration notes, test plans, details of customizations necessary for our environment, as well as process and procedure guide

Qualifications:

• 10 + years of professional work experience as a Mainframe System Programmer in z/OS & ISVs.
• Bachelor’s degree required and/or equivalent work experience.
• Mainframe Certifications / Badges is an added advantage

Technical key skills (Mandatory skills)

• Expertise in performing SMP/E and Non-SMPE Installation of ISV products)
• Operating system z/OS upgrades workflow execution.
• JES2 initialization
• Sysplex and config management (good to have)
• Fluent in JCL and IBM Utilities (IEBGENER/IEBCOPY/AMASPZAP/DFDSS)
• ISPF/TSO and other basic
• Basic knowledge of REXX/CLIST
• Designing project plan(upgrades, maintenance, decom) with task list for all stakeholders and communicating the timelines with delivery and customer.
• Formulate roadmaps with all pre-requisites to achieve a project completion.
• Technically guide a team of highly motivated system programmers with technical working sessions.
• Easy to learn new way of working on modernized environment (z/OS mf, ZOWE, Open Mainframe)

• Strong knowledge on USS

Good to have skills

• Possess the drive and self-motivation to sharpen current skills while also learning something new
• Intermediate proficiency in MS Office (Excel, PowerPoint, Project, and Word)
• Possess a conceptual or practical understanding of or have a willingness to learn various technologies including but not limited to Mainframe, Open Systems, Networking, etc.
• Ability to present ideas in a clear and concise manner - sharp communication skills both verbal and written
• Decision making skills – know when to ask for guidance/help or when to escalate an issue
• Possess strong analytical/problem-solving, organizational, and time management skills
• Proactive attitude, dependable, and detailed-oriented
• Ability to function in a fast-paced environment and manage the stress level
• Ability to actively participate within a team and collaborate with others effectively
• Ability to take constructive criticism or receive corrective instructions without offense

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.