Tech Lead, Application Support

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a great System Engineer AppOps do at Fiserv?

System Engineer works on L2/L3 Support on hosted application in Production environments. The application hosted on Linux platform with WebLogic Middleware He / She is also responsible to maintain the stability of the application. Need to participate Quarterly release activities and Monthly Patching activities. Closely worth with various stack holder during the Incident Bridge to resolve the issue.

What you will do:

• Maintain & Mange the Application hosted on Linux / WebLogic.
• Manage stability of environment in the UPPER regions, close to 12 environments in Linux.
• Perform Health checks and monitoring the environments.
• Troubleshoot environment and application issues which reported by client or through the monitoring alerts.
• Deploying the Fiserv’s Enterprise wide J2EE applications in our production environments running WebLogic application servers on Red Hat Linux systems with Oracle 19c on Quarterly release.
• Troubleshooting any application issue reported by clients and should possess good communication skills.
• Support the application hosted on Cloud.
• Writing scripts using Shell scripting or Perl/Python to help in our regular activities like Application Deployment, Middleware upgrade or monitoring.
• 12/7 on call and weekend support for production on rotation basis.

What you will need to have:

• Bachelor in engineering (Computer Science, or applicable work experience).
• 5+ years’ experience in Application Support that includes Linux and WebLogic Support.
• Strong Skill set in Linux / WebLogic 
• Splunk ,MoogSoft  and Dynatrace monitoring tools would be an added advantage.
• 2 or more years’ experience in configuring, implementing, and troubleshooting enterprise applications in a networked environment.
• Strong troubleshooting and problem-solving skills to identify and resolve application issues.
• Experience working with PRODUCTUON Environment.

What would be nice to have

• Good Exposure towards Load Balancer and Networking knowledge.
• Automation experience in Ansible, run deck and Python.
• More than 2-year experience with relational databases such as Oracle, MySQL server.
• Good working knowledge on SSL certificates.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.