WonderBotz Logo

WonderBotz

Technical Account Manager

Reposted 11 Days Ago
Be an Early Applicant
Bangalore, Bengaluru, Karnataka
Junior
Bangalore, Bengaluru, Karnataka
Junior
The Technical Account Manager will support automation solutions with a focus on UiPath, ensuring effective operation and collaboration with clients' technical teams. Responsibilities include providing customer support during pre-sale/post-sale processes, delivering health checks, analyzing customer needs, managing a team, and ensuring high-quality service delivery.
The summary above was generated by AI

Role and Responsibilities:

Your specific duties will be based on your experience as Technical Account Manager, and you will be an extended part of the client’s technical team, ensuring automation solutions are running effectively. In this role, you will be responsible for designing and delivering UiPath solutions in accordance with WonderBotz standards and best practices. You will work closely with our enthusiastic business and technical specialists team. You will be part of a fast-growing and successful team that helps our clients get the maximum benefit.

Expected Activities:

  • Support for customers to support pre-sales and post-sales processes.
  • Provide developers with customers’ feedback and contribute to the identification and creation of new features or products
  • Perform initial or secondary investigations and respond to online and phone support requests
  • Deliver periodic reviews with customers (e.g., Health checks) and proactively analyze customers’ needs and suggest upgrades or additional features to meet their requirements
  • Collaborate cross-departmentally within UiPath to establish and communicate best practices
  • Build and manage a passionate, customer-centric, outcome-driven team to deliver upon your portfolio
  • Ensure the quality of your team's service delivery, operations, and relationship management
  • Provide mentoring, career development, and performance management to guide the continuous improvement of your team

Qualifications And Skills:

  • Have mastered or strongly desired to master a leading RPA tool (UiPath a must, Blue Prism, Automation Anywhere), including advanced RPA vendor certification.
  • At least one year of hands-on experience with at least one of the following programming languages (e.g., .Net, Java, VB, C#/C, HTML/CSS, Python, Web Services, mainframe, web applications, SQL, data integration tools, technical automation tools). More senior developers should have a minimum of 2 to 4 years of this hands-on experience.
  • Reasonably proficiency in reading Microsoft Office Visio or other equivalent process flow-charting tools or workflow-based logic
  • Extra - Any prior work or academic experience with Document management and processing tools (e.g., Kofax, ABBYY, Data Cap), Data integration tools (e.g., Informatica, Microsoft SSIS), Technical automation tools (e.g., shell scripting, PHP), or Business process management tools (e.g., Pega).

Desired characteristics in candidates:

  • Demonstrate excellent written and verbal communication skills.
  • Passion to work and learn fast in a fast-paced, high-energy, and challenging environment with peers who challenge you to improve.
  • Thrive to learn and improve sales and marketing skills.
  • Has proven analytical and problem-solving skills.
  • Is highly self-driven with a sense of motivation.
  • Has been both a team player and an individual contributor.

Compensation and start dates:

  • Hiring now for immediate start
  • Salary: Competitive base and bonus determined by level and experience
  • Benefits: Healthcare, relocation, vacation, holidays

Top Skills

.Net
Automation Anywhere
Blue Prism
C#/C
HTML/CSS
Java
Python
SQL
Uipath
Vb
Web Services

Similar Jobs

11 Days Ago
Easy Apply
Hybrid
Bengaluru, Karnataka, IND
Easy Apply
Junior
Junior
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Technical Account Manager is responsible for designing business analysis and data recording systems, maintaining accuracy in databases, analyzing business data, and providing insights into financial trends for reporting purposes.
Top Skills: Data Analysis ProgramsExcelMS OfficeSQL
16 Days Ago
Bengaluru, Karnataka, IND
Senior level
Senior level
Big Data • Software
The Technical Account Manager at Aerospike will serve as the primary technical point of contact for strategic customers, guiding them in deploying and optimizing the Aerospike database. Responsibilities include troubleshooting technical issues, conducting reviews, providing training, and advocating customer needs to internal teams for product improvement.
Top Skills: AerospikeAWSC/C++CassandraCockroachdbCouchbaseDockerGoGCPHadoopHbaseHbaseHdfsHiveImpalaJavaKubernetesLinuxAzureMongoDBPythonSparkYugabyte
22 Days Ago
Bangalore, Bengaluru Urban, Karnataka, IND
Senior level
Senior level
Information Technology
The ServiceNow Technical Account Manager is responsible for business development and solution delivery, leveraging technical expertise to identify and develop new opportunities. The role involves delivering innovative customer solutions, managing relationships with client leadership, and leading technology can introduce teams for successful implementation and delivery of projects, while keeping abreast of industry standards and trends.
Top Skills: FinanceHrItamItomItsmServicenow Platform

What you need to know about the Chennai Tech Scene

To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account