Technical Program & Project Management Senior Associate

• Release Management
  
• JIRA
  
• Agile Software Development
  
• SAP Project Management
  
• Program Management
  
• Project Governance
  
• Risk & Issue Management
  

• Total IT Experience: 4+ years
  
• Program Management Experience: 1+ year
  
• Project Management: Expert-level proficiency
  
• SAP Project Management: Minimum 3 years preferred
  
  Role Summary : 

We are seeking an experienced and highly organized SAP Project Manager to lead the planning, execution, and delivery of SAP implementation, upgrade, rollout, and support projects.

The ideal candidate will combine strong SAP program/project management expertise with hands-on proficiency in JIRA, including Agile project tracking, sprint planning, backlog management, reporting, and cross-functional collaboration.

This role requires a professional who can effectively operate at the intersection of structured SAP methodologies and Agile delivery practices while ensuring transparency, accountability, and timely delivery across multiple work streams.

Key Responsibilities

• Participate in the System of Governance (SoG) by defining and implementing governance processes for a large-scale SAP S/4HANA I-ERP program.
  
• Lead tactical activities and support overall strategic program objectives.
  
• Manage Epics, Sub-Epics, and Features for the Product Group in JIRA.
  
• Continuously assess issues, risks, opportunities, and dependencies and support their resolution.
  
• Track scope changes and manage change-control processes to prevent scope creep.
  
• Manage the program-level CRAID log covering Change Requests, Risks, Assumptions, Issues, and Decisions.
  
• Support the collection and review of program metrics for major releases and production releases, including Release on Demand and problem incidents.
  
• Support the System of Delivery (SoD) quarterly Program Increment (PI) planning and facilitate logistics, breakout sessions, presentations, and workshops.
  
• Support and manage integration points between SAP ERP modules and legacy/third-party systems.
  
• Prepare Product Teams for PI planning events.
  
• Consolidate Product Line Iteration Reviews into Product Group Iteration Reviews and retrospectives.
  
• Coordinate and ensure Product Teams progress effectively against scope, timelines, and release-management objectives.
  
• Coordinate foundational Product Team release activities, including cut-over, testing cycles, training programs, and data readiness.
  
• Support the resolution of PDO and foundational dependencies with Product Managers.
  
• Remove blockers and impediments by ensuring issues are escalated to the appropriate governance forums.
  
• Facilitate lessons-learned sessions and support transition to steady-state operations.
  
• Lead end-to-end SAP project management for implementations, upgrades, roll-outs, and support enhancements.
  
• Manage SAP S/4HANA migrations, module deployments such as FI/CO, MM, SD, PP, HCM, and integration initiatives.
  
• Develop and maintain comprehensive project plans, timelines, resource allocations, budgets, and risk registers.
  
• Own and administer JIRA boards, including creation and management of Epics, User Stories, Tasks, and Subtasks.
  
• Manage project backlogs and configure JIRA workflows, dashboards, custom fields, and reporting to meet SAP project requirements.
  
• Manage project governance activities, including status reporting, steering committee updates, RAID logs, and change-management processes.
  
• Drive continuous improvement of project-management practices, JIRA usage standards, and reporting templates across the SAP team.
  

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
  
• Minimum 3 years of experience managing SAP projects involving implementation, upgrades, or support.
  
• Demonstrated expert-level, hands-on experience using JIRA on a daily basis.
  
• Strong expertise in JIRA board configuration, workflow automation, JQL queries, dashboard creation, and Confluence integration.
  
• Strong knowledge of Agile/Scrum and Waterfall/Hybrid project delivery methodologies.
  
• Excellent stakeholder-management, communication, and presentation skills.
  
• Proven ability to manage multiple concurrent projects and competing priorities.