The Technician manages and supports IT initiatives, engages with business users, and oversees key business applications from conception to support, ensuring adherence to standards.
Role Summary:
The Technician is accountable for technical review, execution, maintenance, and customer support. Adherence to standard procedures and timely completion of contract deliverables.
Responsibilities
- Manage, deliver, and support IT initiatives that identify, design, implement creative business and technology solutions for business operations.
- Establish relationships with business users and engage in day-to-day interactions with business management, sponsorship, key business application owners and act as their trusted IT adviser.
- Support key business applications from conception to grave i.e. be responsible for product management (need identification), implementation, training, ongoing health & support and finally transition to newer technologies or landscape.
- Makes efforts to understand & learn business and technical and functional skills needed to do the job.
- Adherence to Flowserve policies and procedures.
- Other duties as assigned.
Requirements:
- Experience as an IT Business Analyst, Systems Analyst, Programmer, or in a related occupation
- Experience supporting various IT systems. Understanding issue resolution processes and 3rd party resolution tools such as Unisys
- Participated in a full life-cycle application implementation experiences from requirements to production support
- Customer service attitude and must be adept at communicating with non-technical business personnel
- Excellent business engagement, organization, and communication skills
- Demonstrated ability to work in a matrix team structure
- BS or BA Degree in relevant field and / or 0-2 years relevant experience
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The technician manages IT initiatives, provides customer support, engages with business users, and ensures adherence to procedures. They also facilitate application management from conception to implementation.
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What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
