BigID Logo

BigID

Technical Writer

Posted 24 Days Ago
Be an Early Applicant
India
Mid level
India
Mid level
The Technical Writer will document customer-facing APIs and deployment processes, translating technical information into user-friendly formats while collaborating with teams.
The summary above was generated by AI

Who we are:

BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.

We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for: 

  • BigID Named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards
  • Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies
  • CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running)
  • DUNS 100 Best Tech Companies to Work for
  • Top 3 Big Data and AI Vendors to Watch' in the 2023 BigDATAwire Readers and Editors Choice Awards
  • 2024 Inc. 5000 list for the 4th consecutive year!
  • Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity

At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.

Who we are:

BigID’s data intelligence platform enables organizations to know their enterprise data and take action for privacy, protection, and perspective. BigID empowers customers to know their data, take action from their data, and unleash the value of their data.

Headquartered in New York City with a worldwide presence, we are building a global team with a passion for innovation and next-gen technology with R&D in the heart of Tel Aviv. BigID has been recognized for its data intelligence innovation as a World Economic Forum Technology Pioneer, named to the 2020 Forbes Cloud 100, a Business Insider 2020 AI Startup to Watch, and an RSA Innovation Sandbox winner.

At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, integrity, and teamwork.

Who we seek:

We're seeking a Technical Writer based in Chennai, India, to join our TechDocs team. Reporting to the Technical Writing Manager in our Product department, you'll collaborate closely with R&D, QA, and Product Managers. Your primary focus will be documenting our customer-facing APIs and SDKs and delving deep into our technical system and deployment documentation. We need someone adept at transforming highly complex technical concepts into clear, user-friendly resources for technical and non-technical customers.

BigID thrives in a fast-paced Agile environment. If you're ready to tackle exciting challenges and make a real impact, we encourage you to apply

What you’ll do:

  • Document our customer-facing APIs.
  • Manage the API portal, including its automated Git-based systems and processes.
  • Develop high-profile, challenging, and complex system and deployment documentation.
  • Contribute significantly to enhancing our product and overall customer experience.

What you’ll bring:

  • 3-5 years of experience writing API and DevOps-related documentation.
  • Strong aptitude for translating complex technical concepts into clear, user-friendly language for diverse audiences.
  • Proficiency in core web technologies such as HTML, JSON, and YAML.
  • Demonstrated experience with version control systems like GitLab, GitHub, or BitBucket.
  • Familiarity with the concepts of containerized systems, such as Docker and Kubernetes.
  • Exceptional written and verbal communication skills in English
  • The ability to collaborate effectively with global teams and stakeholders at all levels.
  • A proactive, problem-solving mindset with a strong team spirit and a cooperative approach.

Nice to haves:

  • Experience with Document360.
  • Background or experience in the data or cybersecurity domains.

What’s in it for you?

Our people are the foundation of our success, and we place a high priority on offering a wide range of benefits that make our team happier and healthier.

  •    Equity participation - everyone shares in our success
  •    Hybrid work 
  •    Opportunities for professional growth
  •    Team fun & company outings
  •    Statutory benefits and leave benefits
  •    Health Insurance coverage 

Our Values:

We look for people who embody our values - Care, Do, Try & Shine.

  • Care - We care about our customers and each other
  • Do - We do what it takes to make a positive impact
  • Try- We try our best and we don’t give up
  • Shine- We shine and make it our mission to always stand out

Diversity & Inclusion: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Come as you are.


#LI-Hybrid

#LI-EV2


We’re committed to creating a culture of inclusion and equality – across race, gender, sexuality, and disability – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here.

Job Candidate Privacy Notice

Must be able to exercise independent judgment with little or no oversight.

BigID is an E-Verify Participant.

Top Skills

Bitbucket
Docker
Document360
Git
Gitlab
HTML
JSON
Kubernetes
Yaml

Similar Jobs

3 Days Ago
In-Office
Hyderabad, Telangana, IND
Junior
Junior
Artificial Intelligence • Cloud • Fintech • Payments • Software
Technical Writers will create user content, release notes, and videos for enterprise cloud products while collaborating with Product Management teams.
Top Skills: CamtasiaGitJenkinsMadcap Flare
6 Days Ago
In-Office
Thāne, Thane, Mahārāshtra, IND
Expert/Leader
Expert/Leader
eCommerce • Fintech • Information Technology • Payments • Financial Services
The Technical Writer will design QA processes, create documentation for payment systems, collaborate with teams, and mentor junior writers.
Top Skills: ConfluenceGitJIRAMarkdownPostmanSelenium
14 Days Ago
Remote or Hybrid
Hyderabad, Telangana, IND
Senior level
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Senior Technical Writer will create and maintain user-focused technical documentation, contribute to content strategy, and develop understanding of ServiceNow's product ecosystem.
Top Skills: AIDitaXML

What you need to know about the Chennai Tech Scene

To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account