Technical Writer II

​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

The content developer is responsible for creating, editing, and maintaining high-quality, comprehensive documentation. It requires collaboration with the project's information architect to understand the requirements and implement those requirements in the development of the documentation. Content development is accomplished by interpreting technical data into clear and concise printed and online written content that can easily be used by technical personnel and end-users with varying degrees of knowledge. 

The content developer is expected to produce the following types of documents:

• User Guides

• Reference Guides

• Quick Start Guides

• Service Manual

• Troubleshooting Guides

• and more

Qualifications:

• Knowledge of project tracking software such as Jira, record management software, XML-based content management tools such as Heretto and oXygen, and Google products is essential.
• Content developers accomplish assignments by collaborating with internal (project manager, information architect, media specialist, and production specialist) and external (subject matter experts from engineering) professionals to plan and develop assigned content. Researching and interviewing skills, coupled with a curious mind to know how things work is a plus.
• Content developers are expected to follow established writing standards and processes and maintain content development skills and tools through various learning and development programs and skill matrix development. The content developer is expected to stay informed of changing products, information technologies, and the technical communication industry. Thirst for innovation, multimedia, and technology is a plus.
• Strong command of the English language (oral and written), and able to communicate effectively with stakeholders at all levels and across numerous functional areas.
• Self-manage work assignments and meet deadlines.
• Excellent in organizing ideas and concepts to produce concise documentation
• Balance multiple projects with competing deadlines.
• Constructively manage changing priorities.
• High working-level computer literacy in authoring tools, capability to use information mapping in preparing technical write-ups is an added advantage. 
• Ability to write to a highly technical and specialized audience using industry concepts and terms.
• Strong attention to detail and the ability to work under pressure.

• Bachelor's Degree
• 6+ months of technical writing experience

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.