Job Title: Business Analyst (Techno-Functional)
Job Summary:
We are seeking a highly motivated and detail-oriented Techno functional Business Analyst to join our team. The ideal candidate will have a strong understanding of business processes, excellent analytical skills, and the ability to communicate effectively with stakeholders at all levels. The Business Analyst will be responsible for gathering, documenting, and analyzing business requirements, as well as collaborating with cross-functional teams to design and implement effective solutions.
Responsibilities:
Collaborate with stakeholders to understand and document business needs, objectives, and requirements.
Conduct thorough analysis of existing business processes, systems, and workflows to identify areas for improvement.
Create detailed documentation, including business requirements, process flows, use cases, and user stories.
Work closely with technical teams to translate business requirements into technical specifications and ensure proper implementation.
Facilitate workshops, meetings, and interviews to elicit information from stakeholders and subject matter experts.
Analyze data to identify trends, patterns, and insights that can inform business decisions.
Develop prototypes or mockups to visualize solutions and gather feedback from stakeholders.
Assist in creating test plans and test cases to ensure the quality and accuracy of implemented solutions.
Provide support during the testing phase, addressing any issues and ensuring that solutions meet the defined requirements.
Collaborate with project managers, developers, designers, and other team members to ensure project success.
Monitor and evaluate implemented solutions to track their effectiveness and gather feedback for continuous improvement.
Qualifications:
Proven experience as a Business Analyst or similar role in a relevant industry.
Strong analytical thinking and problem-solving skills.
SQL knowledge is desirable and considered as an added advantage.
Experiencing working with SAAS products is plus like Ivalua/e2open/SNC/Ariba etc..
Proficiency in documenting requirements using tools such as use cases, user stories, process flows, and wireframes.
Familiarity with business analysis methodologies, frameworks, and tools.
Excellent communication and interpersonal skills for effective collaboration with stakeholders and team members.
Ability to work independently, manage multiple tasks, and adapt to changing priorities.
Experience with data analysis and visualization tools is a plus.
Certification in Business Analysis (e.g., CBAP, CCBA) is desirable but not mandatory.
Knowledge of specific domain or industry trends relevant to the organization is beneficial.
Demonstrate ownership of business requirements end‑to‑end, from discovery through implementation and post‑go‑live validation
Document AS‑IS and TO‑BE business processes and identify system, data, and control gaps
Use data analysis (SQL, reports, extracts) to validate business problems, quantify impact, and support decision‑making
Work with integration, reporting, security, and operations teams to ensure holistic solution design
Ability to work in a dynamic, high‑performing environment, demonstrating learning agility, integrity, and a team‑first mindset.
What you’ll receive for the great work you provide:
Health Insurance
PTO
CF17
Flex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Flex does not discriminate in employment opportunities or practices based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law. Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request to express interest in a position by e-mailing: [email protected]. Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e-mail address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex.
