The Threat Advisory Solutions Engineer provides technical support on cyber attack diagnosis and mitigation, working closely with sales and engineering teams. Responsibilities include leading customer discussions, analyzing threat data, and creating reports while utilizing advanced security techniques.
Available Location - Lisbon, Portugal
Please note that this role requires full time work on weekends on a rotational basis.
Role Summary
Threat Advisory Solutions Engineer (TASE) is a highly technical, hands-on role that requires deep understanding of Cloudflare's Security portfolio of products and services. The TASE team is on-call 24x7 to help prospective Cloudflare customers with cyber attack diagnosis, solutioning and mitigation, working alongside sales, product and various other teams at Cloudflare.
Role Responsibilities
TASEs are expected to lead the technical discussion with customers who reach out to Cloudflare while they are "Under Attack", and confidently handle the efforts of attack mitigation using Cloudflare technology and tools. TASEs work closely with Cloudflare Product and Engineering teams to analyze threat data and provide insights to Sales and Solutions Engineering teams to support the sales process. The role also requires creating threat advisory reports and collateral for internal and external consumption.
We are looking for curious and ambitious individuals who want to combine their technical, organizational, data-driven research and communication skills with their desire to help customers achieve their goals. Connecting with stakeholders within Cloudflare and utilizing a variety of tools, your role will be to support the Sales and Solution Engineering teams throughout the sales process by focusing on security intelligence, anomaly hunting and incident response. Ideal candidates should be able to leverage intuition, security knowledge and a broad array of tools and advanced security techniques to uncover malicious activity, and assist customers.
Experience should include a combination of the skills below:
Experience and skills below are not required but highly preferred:
Please note that this role requires full time work on weekends on a rotational basis.
Role Summary
Threat Advisory Solutions Engineer (TASE) is a highly technical, hands-on role that requires deep understanding of Cloudflare's Security portfolio of products and services. The TASE team is on-call 24x7 to help prospective Cloudflare customers with cyber attack diagnosis, solutioning and mitigation, working alongside sales, product and various other teams at Cloudflare.
Role Responsibilities
TASEs are expected to lead the technical discussion with customers who reach out to Cloudflare while they are "Under Attack", and confidently handle the efforts of attack mitigation using Cloudflare technology and tools. TASEs work closely with Cloudflare Product and Engineering teams to analyze threat data and provide insights to Sales and Solutions Engineering teams to support the sales process. The role also requires creating threat advisory reports and collateral for internal and external consumption.
We are looking for curious and ambitious individuals who want to combine their technical, organizational, data-driven research and communication skills with their desire to help customers achieve their goals. Connecting with stakeholders within Cloudflare and utilizing a variety of tools, your role will be to support the Sales and Solution Engineering teams throughout the sales process by focusing on security intelligence, anomaly hunting and incident response. Ideal candidates should be able to leverage intuition, security knowledge and a broad array of tools and advanced security techniques to uncover malicious activity, and assist customers.
Experience should include a combination of the skills below:
- Experience performing technical analysis involving threat event data and evaluating malicious activity.
- Deep knowledge of TCP/IP and related network protocols: knowledge of standard network protocols like TCP, ICMP, DHCP, DNS, HTTP, SNMP etc., and accompanying protocol/packet analysis/manipulation tools.
- Working/in-depth knowledge of information security protection/detection and authentication systems (firewalls, IDS, IPS, anti-virus, etc.)
- Knowledge of commonly-accepted information security principles and practices, as well as techniques attackers would use to identify vulnerabilities, gain unauthorized access, escalate privileges and access restricted information.
- In-depth knowledge of current operating environments (Microsoft, Linux & Other operating systems, and cloud providers).
- Understanding and use of scripting and third party security tools.
- Working understanding of database systems, application system development and installation/implementation processes.
- Exceptional analytical and critical thinking, willingness to challenge the status quo.
- Excellent interpersonal skills.
- Advanced written and oral communications.
- Self-motivator, team player and independent worker.
Experience and skills below are not required but highly preferred:
- Previous experience in a SOC or NOC, or PEN testing.
- Knowledge of specific security products such as Bot Management, DDoS mitigation and Web Application Firewalls (WAF).
- Awareness of the Zero Trust security model architecture.
- Worked with JIRA or other support desk tools in the past.
Top Skills
Cloudflare
Dns
HTTP
JIRA
Linux
Microsoft
Scripting
Security Tools
Snmp
Tcp/Ip
Similar Jobs at Cloudflare
Cloud • Information Technology • Security • Software • Cybersecurity
As a Software Engineer in AI Agents & Web Platforms, you will develop innovative products using Cloudflare's global network, deliver new features, and maintain service health for high-volume applications.
Top Skills:
Cloudflare WorkersGoRustTypescript
Cloud • Information Technology • Security • Software • Cybersecurity
As an Engineering Manager, lead a team of analysts against email threats, oversee threat intelligence, and collaborate cross-functionally while ensuring operational effectiveness and guiding team development.
Top Skills:
AIGitMachine LearningSQL
Cloud • Information Technology • Security • Software • Cybersecurity
As a Software Engineer in the Workers Growth team, you'll build and support large-scale systems, collaborate with various stakeholders, and manage multiple projects to enhance Cloudflare's edge computing platform.
Top Skills:
C++GoGrafanaGraphQLJavaScriptKubernetesPostgresPrometheusReactRustSQLTypescript
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.