As a Trading Services Analyst, you'll support trade execution and inquiries, monitor trade flows, and drive continuous improvement, ensuring high-quality service to clients.
Job Description
Shape the future of trading operations by joining a team that values innovation and collaboration. Be at the heart of global financial markets, where your expertise drives operational excellence and risk reduction. Unlock your potential for career growth and mobility while making a meaningful impact. Bring your problem-solving skills and attention to detail to a fast-paced, high-pressure environment. Join our team and help deliver outstanding service to our clients and stakeholders.
As a Trading Services Analyst within the Trading Services team, you will play a key role in supporting front office and client-facing stakeholders. You will act as a liaison between business, technology, control partners, and operations, ensuring smooth trade execution and resolution of inquiries. You will investigate issues, monitor trade flows, and reconcile trades using our trading platforms and systems. In this role, you will communicate solutions effectively across multiple channels and contribute to continuous improvement efforts. We value your ability to operate in a dynamic environment and your commitment to delivering high-quality results.
Job Responsibilities
Required Qualifications, Capabilities, and Skills
Preferred Qualifications, Capabilities, and Skills
Additional Information:
In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
Shape the future of trading operations by joining a team that values innovation and collaboration. Be at the heart of global financial markets, where your expertise drives operational excellence and risk reduction. Unlock your potential for career growth and mobility while making a meaningful impact. Bring your problem-solving skills and attention to detail to a fast-paced, high-pressure environment. Join our team and help deliver outstanding service to our clients and stakeholders.
As a Trading Services Analyst within the Trading Services team, you will play a key role in supporting front office and client-facing stakeholders. You will act as a liaison between business, technology, control partners, and operations, ensuring smooth trade execution and resolution of inquiries. You will investigate issues, monitor trade flows, and reconcile trades using our trading platforms and systems. In this role, you will communicate solutions effectively across multiple channels and contribute to continuous improvement efforts. We value your ability to operate in a dynamic environment and your commitment to delivering high-quality results.
Job Responsibilities
- Provide end-to-end trade flow support across all product channels globally
- Monitor ongoing support needs to address changes and gaps
- Drive continuous improvement efforts, while reducing risk across all touch-points in the trade path
- Ensure the accurate and timely escalation and resolution of all inquiries
- Address ad hoc queries from operations, technology, and the front office
- Facilitate training for new application users
- Work with the business, technology, and operations to determine priorities, schedule of releases, and detail of the requirements for future enhancements/products
Required Qualifications, Capabilities, and Skills
- Minimum two years of financial industry experience
- Proficiency in Excel, PowerPoint, and Internet technologies
- Strong discipline and ability to execute assignments independently
- A team player who demonstrates work ethic and consistently demonstrates a high-level of professionalism
- Attention to detail with superior written, verbal, and problem-solving skills
- Excellent organizational and time management skills
- Ability to communicate with all levels within the Line of Business
- Strong capacity for operating in a flexible, dynamic environment where creative and strategic thinking is required
Preferred Qualifications, Capabilities, and Skills
- Bachelor's degree strongly preferred
Additional Information:
- Shift: 10:00 PM - 7:00 AM PHT
- Work Setup: Full Time Onsite
In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
Top Skills
Excel
Internet Technologies
PowerPoint
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