Coordinate and monitor daily vehicle trips from pickup through delivery. Communicate with drivers, customers, and internal teams; track vehicle movements; provide status updates; resolve delays and operational issues; maintain trip records and reports; handle customer queries; ensure process compliance; and support operational improvements. The role is designed for fresh graduates beginning careers in logistics and transportation operations.
Trip Operations Executive (Fresher)Job Summary
We are seeking energetic and detail-oriented fresh graduates to join our Operations team as Trip Operations Executives. The role involves coordinating and monitoring daily trip operations, ensuring timely vehicle movement, supporting drivers and customers, and maintaining operational efficiency. This is an excellent opportunity for candidates looking to build a career in logistics, transportation, and operations management.
Key Responsibilities- Monitor and manage daily trip operations from pickup to delivery.
- Coordinate with drivers, customers, and internal teams to ensure smooth trip execution.
- Track vehicle movements and provide timely status updates.
- Resolve operational issues and escalate critical concerns when required.
- Maintain trip records, operational reports, and documentation.
- Ensure compliance with company processes and service standards.
- Follow up on trip delays, exceptions, and customer queries.
- Support process improvements and operational excellence initiatives.
- Bachelor's degree in any discipline.
- Freshers are welcome to apply.
- Good communication skills in English and local language.
- Basic knowledge of MS Excel and computer applications.
- Strong problem-solving and coordination skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Customer-focused mindset.
- Attention to detail and accuracy.
- Willingness to work in rotational shifts, if required.
- Team player with a proactive attitude.
0–1 Year (Freshers Preferred)
LocationChennai
Employment TypeFull-Time
GoGoX Chennai, Tamil Nadu, IND Office
Chennai, India
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