The Unit Manager will drive efficiency, analyze gaps, build processes, and facilitate continuous improvement while managing relationships with stakeholders.
Description and Requirements
* Driving high levels of efficiency in the delegated attention seeking areas, vis-à-vis cost / process / No. of Transactions etc
* Building excellent logical thought process for gap representation effectively
* Building strong rigor and people skills to ensure timely closures of gaps, helping function/s emerge as efficient
* Ability to analyze gaps and with root cause analysis, and further solution to best partner with stake holders
* Convert process flows / fact findings into case study / story boards / process flow
* Should have leadership skills like relationship management, collaboration, facilitation, and influencing
* Must possess planning and analytical skills to facilitate and focus on continuous improvement and innovation within the organization
* Must have good communication, interpersonal and project Management skills and be able to interact with senior leadership / business partners / customers, both locally and globally
* Should be able to drive function level Quality Councils
* Should be able to train resources on continuous improvement methodologies like Lean, Six Sigma
About MetLife
Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
* Driving high levels of efficiency in the delegated attention seeking areas, vis-à-vis cost / process / No. of Transactions etc
* Building excellent logical thought process for gap representation effectively
* Building strong rigor and people skills to ensure timely closures of gaps, helping function/s emerge as efficient
* Ability to analyze gaps and with root cause analysis, and further solution to best partner with stake holders
* Convert process flows / fact findings into case study / story boards / process flow
* Should have leadership skills like relationship management, collaboration, facilitation, and influencing
* Must possess planning and analytical skills to facilitate and focus on continuous improvement and innovation within the organization
* Must have good communication, interpersonal and project Management skills and be able to interact with senior leadership / business partners / customers, both locally and globally
* Should be able to drive function level Quality Councils
* Should be able to train resources on continuous improvement methodologies like Lean, Six Sigma
About MetLife
Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
Top Skills
Lean
Six Sigma
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