Job Purpose:
Responsibilities:
Directs the activities of the Credit and Collections department in customer activities including thorough in-depth investigation and analysis.
Implements business plans and policies provides strategic direction for department.
Leads the Team to:
Increase efficiency with compliance process by developing policies and procedures utilizing business improvement concepts
Minimize bad debt
Maximize collections of accounts receivable (A/R) to meet established goals
Works with various outside resources to develop compliance policies, procedures and documentation according to statutes, regulations, and all related legal and financial requirements.
Oversees the processing and implementation of the credit and collection system tools.
Create and review reports to monitor progress and performance of managers and their direct reports.
Communicates with sales team to assist in customer support and problem resolution
Contacts customers for reconciliation and negotiates payment plans with customers.
Approves write-offs or credits within R&A (responsibility and authority).
Makes recommendations on resolving disputes on credit limits above assigned R&A levels.
Investigates and resolves elevated disputes.
Has responsibility for personnel and most day-to-day operations of group.
Manages staff to include making hiring decisions, managing performance, making pay decisions.
Serves as a mentor, provides on-the-job education, develops metrics to track individual employee’s productivity, and evaluates performance.
Knowledge, Skills and Experience:
>5 to 8 Years of relevant work experience
Bachelor's Degree in finance or accounting or equivalent combination of formal education and directly related experience is required.
Ability to apply appropriate business improvement with the credit and collection concepts, practices, and procedures.Utilizes extensive experience and judgment to plan and accomplish goals.Knowledge of accounting principles, financial statement analysis, and credit and collection techniques.Familiarity with human resource policies and practices.
Five (5) years of experience in credit, collections, and sales tax compliance with two (2) years experience in a supervisory capacity.
At Tech Data, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What’s In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.
