The Technical Specialist will manage production incidents and problems, ensure operational health, and collaborate with IT teams to enhance service delivery. Responsibilities include incident management, strategic improvement identification, and communication with stakeholders during service disruptions.

The Major Incident Response Analyst manages incidents and problems in IT Service Management, improves service delivery, and collaborates with cross-functional teams for operational health and efficiency gains.

The Technical Lead manages Incident and Problem Investigations, ensuring efficient service restoration and improving operational health through collaboration and strategic initiatives.

The Content Strategist will enhance AI-powered search tools through user behavior analysis, prompt engineering, content management, and collaboration with cross-functional teams to improve AI outputs and user experiences.

The Guidewire Tester will design and execute test plans for Guidewire applications, perform various testing types, collaborate with stakeholders, and maintain automated test scripts, ensuring compliance with quality standards.

The position involves designing and developing applications, managing the work of junior staff, enhancing efficiency, and providing production support.

The FBS Solution Engineer collaborates with stakeholders to design and implement technical solutions for complex business initiatives, focusing on CI/CD pipelines and Agile project management. They ensure compliance with standards, optimize development processes, and provide technical leadership across teams to deliver impactful solutions.