Commerce
What's It Like to Work at Commerce?
Frequently Asked Questions
Job satisfaction at Commerce is supported through opportunities for growth; competitive pay; supportive managers who provide feedback and recognition; meaningful work tied to the company’s mission; flexibility that makes work sustainable; and comprehensive benefits. Leadership reinforces this by regularly reviewing engagement survey results; hosting listening sessions; investing in programs that improve employees’ daily experiences.
Additional signals include Best Places to Work award, which honors companies with positive employee feedback on culture, benefits, and flexibility.
Optional Triage: While some employees previously raised concerns about breakdowns in change management, clarity of direction, and confidence in where we’re heading - particularly for our people leaders. As a direct result, we’ve launched our Lead Together travel program to bring our leaders together in-person to better inform, align, and connect leaders to our strategy - and to hold ourselves accountable for how leaders engage, communicate, and take action with their teams.
Commerce is recognized as a rewarding workplace; a company with a supportive atmosphere with great teamwork and collaboration.
Leadership reinforces its reputation in the market by investing specifically in workplace experience; regularly responding to and incorporating feedback from employee reviews and listening sessions.
Commerce Employee Reviews
What People Are Saying About Commerce
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Innovation & Products: AI‑driven features and agentic discovery surfaces are a recurring focus, with integrations like PayPal Store Sync woven into the roadmap. Product, go‑to‑market, and partner work commonly intersect with AI.
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Mission & Purpose: Work is framed as meaningful and mission‑driven, centered on helping businesses solve complex commerce challenges. The “one Commerce” narrative connects BigCommerce, Feedonomics, and Makeswift around “connected commerce.”
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Belonging & Inclusion: Inclusive, remote collaboration and connection rituals are emphasized, with benefits positioned around health, growth, and belonging. Hubs such as Austin are paired with remote‑friendly practices to keep teams connected.
Commerce's Benefits
Employee feedback used to shape policies and strategy
Established employee awards to honor work and contributions
Managers give public shoutouts and celebrate employee milestones
Quarterly engagement surveys to gauge employee satisfaction
Posts new positions internally and encourages employees to apply
Promote from within
Provides customized development tracks
Documented policies and procedures to protect employee privacy and data
Hosts in-person all-hands meetings
Hosts in-person revenue kickoff meetings
Implements team-based strategic planning
Open office floor plan to encourage communication and collaboration
Prioritizes real-world impact of work in decision-making processes
Promotes a people-first, social culture
Promotes a strong in-person office culture
Uses an OKR operational model to clearly define goals and priorities
Utilizes an open door policy that encourages accessibility
Offers a remote work program
Utilizes a flexible work schedule
Utilizes a hybrid work model
