Jobs at Five9

The DevOps Engineer will design and implement infrastructure as code, manage cloud infrastructure, develop CI/CD pipelines, and support voice service components.

Support product managers across CCaaS product lines by researching customer problems, assisting with AI-driven feature definition, writing PRDs and user stories, coordinating with engineering on Agile delivery, and participating in customer validation and launch activities.

As a Solutions Engineer I, you'll implement Five9's cloud contact center solutions, configure tailored deployments, support user acceptance testing, and troubleshoot issues.

The DevOps Engineer I will design and automate distributed systems, enhance software delivery, monitor environments, and improve scalability and availability.

The Senior Quality Engineer will implement Cloud Test Platform CI/CD automation, develop code test scenarios, and collaborate with teams to ensure product quality.

The Technical Support Engineer manages MACD operations, supports enterprise contact center environments, and ensures timely issue resolution while adhering to SLAs.

The Technical Support Engineer will provide customer support for contact center software, resolve technical issues, and understand omni channel communication technologies.

The Technical Support Engineer provides customer support for cloud contact center software, troubleshooting technical issues, and implementing solutions for clients.

Develop and implement software solutions, utilizing front-end technologies and cloud platforms while collaborating with teams to enhance customer experiences.

The AI Applications Engineer II is responsible for administering and optimizing the Google Gemini Enterprise AI platform, enhancing user experience, and managing cloud infrastructure, security policies, and automating workflows while collaborating with various teams.

The Software Engineer II role involves developing high-performing services for a cloud-based contact center platform, participating in Agile Scrum, and troubleshooting complex systems while writing clean code and tests.

The Platform Engineer will manage deployment and configuration of Five9 software, providing consultative support and training to clients, focusing on customer satisfaction and effective communication.