Teams at Five9

The DevOps Engineer will design and implement infrastructure as code, manage cloud infrastructure, develop CI/CD pipelines, and support voice service components.

Support product managers across CCaaS product lines by researching customer problems, assisting with AI-driven feature definition, writing PRDs and user stories, coordinating with engineering on Agile delivery, and participating in customer validation and launch activities.

As a Solutions Engineer I, you'll implement Five9's cloud contact center solutions, configure tailored deployments, support user acceptance testing, and troubleshoot issues.