Search the 7 jobs at FourKites

The Senior Database Administrator will design, implement, and maintain the database infrastructure, ensuring optimization, high availability, and security. Responsibilities include managing large-scale databases, developing backup and disaster recovery protocols, automating tasks, and providing on-call support, while mentoring junior staff.

As a Staff Software Engineer at FourKites, you will design and implement high-quality software services, work with teams to analyze requirements, perform code reviews, mentor peers, and build user interfaces. You'll collaborate on backend and frontend projects using modern technologies and ensure high coverage of unit tests.

As a Senior Director/VP of Cloud Operations at FourKites, you will lead and mentor teams in cloud operations, DevOps, Site Reliability Engineering, and InfoSec. Your role involves developing strategies, enhancing security, managing incident response, and implementing AI-driven solutions while ensuring compliance with industry standards.

The Senior Associate, Product Support at FourKites will require expertise in the product, providing exceptional customer support, troubleshooting issues, conducting testing, and recommending process improvements. The role involves collaboration with internal teams, conducting training sessions, and performing data analysis to enhance customer satisfaction and operational efficiency.

As a Staff Software Engineer at FourKites, you will design and implement high-quality software and services using various technologies including Java, Ruby on Rails, and GoLang. You will work collaboratively with product managers, lead design and code reviews, and mentor teammates to enhance product features that improve logistics and supply chain efficiencies.

As a Customer Success Manager at FourKites, you'll manage relationships with strategic customers to ensure satisfaction and retention. Your role will involve training customers, optimizing supply chain goals, facilitating executive reviews, and supporting upsell opportunities. You will advocate for customer needs and collaborate with internal teams, with occasional travel required for meetings or customer visits.

The Product Support Manager leads a team in Chennai, managing problem escalations and engaging as a Subject Matter Expert. This role focuses on analyzing performance, enhancing operational efficiencies, mentoring team members, and collaborating with development and product teams to resolve technical issues.