The Specialist Product Support role at FourKites involves providing high-quality support to customers, becoming a product expert, troubleshooting issues, and collaborating with engineering for product improvements. The role also includes educating users and conducting training. Successful candidates must possess strong communication skills and experience in product support.

As a Staff Software Engineer at FourKites, you will design and implement high-quality software and services using various technologies including Java, Ruby on Rails, and GoLang. You will work collaboratively with product managers, lead design and code reviews, and mentor teammates to enhance product features that improve logistics and supply chain efficiencies.

The Product Support Manager leads a team in Chennai, managing problem escalations and engaging as a Subject Matter Expert. This role focuses on analyzing performance, enhancing operational efficiencies, mentoring team members, and collaborating with development and product teams to resolve technical issues.

The Staff Software Engineer will design, implement, and optimize high-quality software and services across backend and frontend using technologies such as RoR, Java, and GoLang. Responsibilities include collaborating with product managers, performing code reviews, and mentoring teammates to enhance software performance and scalability in logistics and supply chain management.

The Principal Software Engineer at FourKites will architect and develop solutions that enhance global supply chains using advanced technologies. Responsibilities include creating microservices with GenAI capabilities, optimizing systems for performance, mentoring engineering talent, and collaborating with product teams to achieve strategic objectives.

The Senior IT Support Engineer is responsible for providing day-to-day technical support to end-users, managing help desk tickets, troubleshooting connectivity issues, setting up workstations, and collaborating with the IT team to enhance the technology experience for employees.

The Senior Executive Payroll is responsible for processing payroll for global entities, preparing financial reports, remitting taxes, and assisting in audits. The role requires interaction with HR and supports business leaders in maintaining financial practices. It emphasizes accuracy and process efficiency, with a focus on payroll variances and compliance.