Jobs at FourKites

The Product Manager will oversee the Inventory & Orders module, handling product specifications, customer feedback, and integration requirements, while collaborating with cross-functional teams.

As a Senior Customer Engineer, you manage technical relations, design solutions, deploy AI workflows, mentor peers, and ensure system integration for enterprise clients.

Intern on the Product Team creating and improving customer and internal technical documentation, producing demo/how-to videos, supporting community programs, and collaborating with product and go-to-market teams to reduce support inquiries and educate users.

Serve as primary customer contact for FourKites' SaaS platform: troubleshoot, replicate, and track product issues; coordinate with Development, QA, and Consulting; provide regular client updates; participate in weekend emergency rotation; and contribute to AI-driven support initiatives.

Build and maintain Java backend services and end-to-end features (backend and frontend). Design data models and DB schemas, integrate with frontend, perform code reviews, troubleshoot, deploy with DevOps, and collaborate with US teams and partners to expand the supply-chain platform.