Search the 12 jobs at FourKites

As a Staff Software Engineer at FourKites, you will design and implement high-quality software services, work with teams to analyze requirements, perform code reviews, mentor peers, and build user interfaces. You'll collaborate on backend and frontend projects using modern technologies and ensure high coverage of unit tests.

The Product Support Manager oversees a team of Product Support Specialists and Analysts, focusing on problem resolution, engagement, and operational efficiencies. Responsibilities include team management, trend analysis, collaboration with development teams, and monitoring service level agreements (SLAs).

As a Senior Software Engineer at FourKites, you will design and implement software solutions for logistics. Responsibilities include backend development with Java and GoLang, collaborating with product teams, conducting code reviews, and mentoring others. Strong knowledge in software architecture and databases is essential.

The Operations Associate will manage customer and carrier experiences by leading onboarding processes, collaborating with shippers and carriers, and providing updates on compliance. Responsibilities include maintaining records in CRM, resolving operational issues, and engaging with cross-functional teams to enhance product offerings and improve operational efficiency.

As a Specialist in Product Support at FourKites, you will become a product expert and provide high-quality support to customers via phone, email, and chat. Your role involves troubleshooting issues, identifying process improvements, and collaborating with engineering to resolve bugs. You will also provide training and educate internal users about the product.

As a Senior Data Scientist at FourKites, you will tackle complex supply chain challenges using advanced analytics and machine learning. You'll bridge data science and engineering teams, optimize ML models, develop scalable AI products, and create ad hoc reports. You'll also identify data quality issues and define strategies for ML-driven product development.

The Senior Director/VP, Cloud Operations will lead teams in DevOps, Site Reliability Engineering, InfoSec, and DevSecOps to enhance cloud operations and security at FourKites. Responsibilities include developing strategies, overseeing incident responses, optimizing costs, and implementing AI-driven automation tools. Collaboration with product and engineering teams is crucial for service reliability and security measures.

The Senior Associate, Product Support at FourKites will be the product expert, providing high-quality customer support, conducting user acceptance testing, and collaborating with teams to enhance customer satisfaction and operational efficiency. Responsibilities include training users, analyzing data for trends, and identifying process improvements while maintaining a customer-first attitude.

As a community and documentation intern at FourKites, you will enhance customer-facing technical documentation, create product demo scripts and videos, collaborate on strategic documentation projects, and assist in gathering community data, all while working closely with product managers and experts to improve internal and external communications.

As a Senior Software Engineer at FourKites, you will work on end-to-end features using Java and GoLang. Responsibilities include developing and maintaining backend applications, collaborating with frontend integration, conducting code reviews, troubleshooting, and deploying applications. The role involves continuous learning and teamwork to enhance the supply chain visibility platform.

The Senior Data Analyst at FourKites will support business intelligence initiatives by mining data, enhancing data collection methods, performing analysis, and developing performance metrics. Responsibilities include creating dashboards, automating anomaly detection systems, and providing insights to improve service efficiency and customer satisfaction.

As a Staff Software Engineer at FourKites, you will work on end-to-end features in backend and frontend technologies, collaborating closely with US teams and customers to develop impactful logistics solutions. Your responsibilities include designing, implementing, testing, and optimizing software, while mentoring peers and ensuring high-quality output with extensive testing coverage.