Jobs at Marsh McLennan

Manage client relationships for business insurance accounts, resolve billing and policy issues, assist with risk management, coordinate with producers and internal teams, and drive service excellence and growth.

Provide prompt, courteous service to business insurance clients by processing policy changes, rating, and accurate client data entry. Collaborate with team members to meet service needs and support day-to-day account administration for commercial insurance clients.

The Business Insurance Sr. Client Manager role involves managing client accounts, collaborating with producers, and providing risk management recommendations while ensuring client retention and satisfaction.

Manage client relationships and drive growth by providing coverage analysis, negotiating with carriers, and mentoring Client Service Associates.

Administer and secure Microsoft SQL Server platforms with strong focus on Azure-hosted workloads. Responsibilities include HA/DR design (Always On, clustering), backup/recovery, performance tuning, patching/upgrades, automation (PowerShell/T-SQL/Azure), monitoring/troubleshooting, operational documentation, on-call support, and collaboration with engineering, infrastructure, and security teams.

As a Business Insurance Account Associate, you will assist with client service deliverables, support team members, and manage various account tasks, including data entry and certificate issuance.

Develop and execute prospecting plans to convert prospects into clients, build referral networks, present MMA’s value proposition, align internal resources, and drive new business and retention through consultative B2B sales. Leverage Agency Management Systems and Microsoft Office, engage executive-level stakeholders, and participate in a collaborative, target-driven sales environment with formal training and mentorship.