Teams at NielsenIQ

Design, build, and operate autonomous AI agents and microservices using LLMs and agent frameworks. Lead end-to-end development, testing, deployment, and scaling of AI-powered features, improve SDLC for AI, and drive architectural and technical decisions for product growth.

Lead and develop a team handling client inquiries for manufacturing clients, ensure SLA/KPI compliance, resolve escalations, run business reviews, analyze operational data and produce performance reports, identify process improvements, and collaborate with cross-functional teams to prevent and mitigate issues.

Oversee and develop team members, ensure compliance with processes, enhance operational excellence, and engage stakeholders to resolve issues.