Jobs at NTT DATA

Entry-level software engineer who assists in designing, developing, testing, and deploying microservices and APIs. Works with cloud platforms, containers, CI/CD, databases, and applies ML/AI algorithms to structured and unstructured telemetry and large datasets. Collaborates with product teams, performs debugging, code reviews, documentation, and automation.

As a Security Managed Services Engineer (L2), you will monitor, identify, and resolve technical incidents in security systems, manage client requests, and collaborate with teams to ensure efficient operations.

The Networking Managed Services Engineer (L2) provides second-line technical support, resolves incidents, and ensures client IT infrastructure operationality.

The Cloud Managed Services Engineer (L3) provides technical support, resolves complex cloud incidents, and maintains service quality for clients, ensuring no missed SLAs.

The Senior Engineer is responsible for providing managed IT services, proactive incident resolution, and supporting project work in networking technology.

The Senior Associate Managed Services Operations Specialist manages operational activities, ensures service delivery meets SLAs, and facilitates communication between teams and clients.

Provide L2 managed services support for clients' cross-technology IT infrastructure: monitor, investigate, and resolve incidents within SLAs; manage tickets and change processes; audit ticket quality; recommend automation; handle escalations; collaborate with vendors, automation teams, and L1 engineers; assist in disaster recovery and project activities while maintaining client-focused service.

Provide second-level support in a managed services environment: monitor, investigate, and resolve incidents within SLAs; manage queues and tickets; execute and document changes; liaise with vendors and clients; support automation, disaster recovery testing, and L1 engineers; recommend process improvements and handle escalations professionally.

As a Cross Technology Managed Services Engineer, you will manage IT infrastructure, handle incidents, collaborate with teams, and ensure client satisfaction.