Jobs at NTT DATA

As a Cross Technology Managed Services Engineer, you will manage IT infrastructure, handle incidents, collaborate with teams, and ensure client satisfaction.

As a Security Managed Services Engineer (L2), you will monitor, identify, and resolve technical incidents in security systems, manage client requests, and collaborate with teams to ensure efficient operations.

The Networking Managed Services Engineer (L2) provides second-line technical support, resolves incidents, and ensures client IT infrastructure operationality.

The Cloud Managed Services Engineer (L3) provides technical support, resolves complex cloud incidents, and maintains service quality for clients, ensuring no missed SLAs.

The Senior Engineer is responsible for providing managed IT services, proactive incident resolution, and supporting project work in networking technology.

The Senior Associate Managed Services Operations Specialist manages operational activities, ensures service delivery meets SLAs, and facilitates communication between teams and clients.

Provide L3 managed services across Cloud, Security, Networking and Applications: proactively resolve incidents, manage complex tickets, mentor L2 staff, create knowledge articles, engage vendors, support automation, and ensure SLA compliance.