Jobs at NTT DATA

The Cloud Managed Services Engineer (L3) provides technical support, resolves complex cloud incidents, and maintains service quality for clients, ensuring no missed SLAs.

The Senior Engineer is responsible for providing managed IT services, proactive incident resolution, and supporting project work in networking technology.

The Senior Associate Managed Services Operations Specialist manages operational activities, ensures service delivery meets SLAs, and facilitates communication between teams and clients.

Provide L3 managed services across Cloud, Security, Networking and Applications: proactively resolve incidents, manage complex tickets, mentor L2 staff, create knowledge articles, engage vendors, support automation, and ensure SLA compliance.

Provide L2 managed services support by monitoring, identifying, investigating, and resolving incidents to meet SLAs; manage work queues and tickets, perform second-level escalations, execute and document changes, audit ticket quality, recommend automation, assist vendors, support disaster recovery tests, and collaborate with teams to maintain service quality and client satisfaction.

As a Networking Managed Services Engineer, you will provide managed services, troubleshooting incidents, ensuring IT infrastructure remains operational, and optimizing processes.

As a Cross Technology Managed Services Engineer, you will manage IT infrastructure, handle incidents, collaborate with teams, and ensure client satisfaction.

The Senior Associate Software Development Engineer designs, develops, and tests software systems and applications, focusing on cloud-based solutions and microservice architectures.

The Marketing Specialist will lead content marketing strategy and communications, developing impactful messaging and collaborating on marketing programs to drive product awareness and sales.

As a Security Managed Services Engineer (L2), you will monitor, identify, and resolve technical incidents in security systems, manage client requests, and collaborate with teams to ensure efficient operations.

The Networking Managed Services Engineer (L2) provides second-line technical support, resolves incidents, and ensures client IT infrastructure operationality.