Teams at NTT DATA

As a Security Managed Services Engineer (L2), you will monitor, identify, and resolve technical incidents in security systems, manage client requests, and collaborate with teams to ensure efficient operations.

The Networking Managed Services Engineer (L2) provides second-line technical support, resolves incidents, and ensures client IT infrastructure operationality.

The role involves resolving technical incidents, managing complex tickets, mentoring juniors, and improving service quality across multiple technology domains, ensuring adherence to SLAs.