Jobs at Porch Group

Qualify inbound leads through phone, chat, email, and SMS; conduct targeted outbound outreach; understand prospects’ needs; match them with home inspection software solutions; and convert qualified prospects into Account Executive opportunities through transfers, demos, or scheduled calls. Maintain accurate Salesforce records and meet response, conversion, opportunity-volume, and outreach goals while supporting U.S. Eastern Time business hours.

Sell SaaS solutions to home inspectors by prospecting outbound and following up on inbound opportunities, conducting discovery and live product demos, recommending solutions, managing Salesforce pipelines, closing deals, and identifying upsell opportunities. The role requires collaboration with Marketing, Sales, Account Management, Analytics, and Operations while supporting U.S. business hours remotely from India.

Own the end-to-end AI document extraction pipeline for inspection reports, including ingestion, OCR, layout parsing, schema design, span grounding, evaluation, confidence thresholds, human review workflows, cost and latency optimization, and production monitoring. Partner with domain experts to define taxonomies, labeling guidelines, and quality standards while ensuring reliable recall and regression detection.

Field incoming calls, texts, and emails; answer client questions; provide price quotes; sell home inspection services; schedule appointments; collect and accurately enter client details into booking software; manage correspondence across multiple channels; follow standard operating procedures; and deliver a strong customer experience while working remotely during U.S. business hours.

Leads actuarial pricing initiatives for homeowners insurance, including rating plans, indication frameworks, advanced pricing models, segmentation strategies, regulatory filings, and model governance. Mentors actuarial analysts, investigates segmentation improvements, provides strategic recommendations to leadership, and collaborates with Product, Reserving, Data Science, Underwriting, Sales, and Claims. Requires advanced Excel, SQL, Python or R, insurance pricing experience, and progress toward actuarial credentials.

Design, implement, and operate production database platforms across GCP and Azure. Responsibilities include PostgreSQL, SQL Server, and BigQuery administration; architecture, migration, performance tuning, monitoring, backup, recovery, high availability, and disaster recovery. The role also implements Terraform infrastructure, supports CI/CD and data pipelines, contributes to security and modernization initiatives, and collaborates with engineering, analytics, data science, and business teams.

Manage integrated marketing campaigns across six software and services business units. Responsibilities include campaign project management, email marketing, WordPress landing pages, Salesforce campaign builds, social media strategy and scheduling, marketing collateral, webinars, conference promotion, website updates, and performance reporting. The role requires collaboration with demand generation, services, software, and paid digital marketing teams while supporting US-based business hours.

Own day-to-day content and social media execution across blogs, email, case studies, landing pages, and B2B social channels. Write, edit, publish, and optimize content; maintain brand consistency; track performance; coordinate visual assets; support product launches and campaigns; manage production calendars and stakeholder deadlines; and monitor industry and competitor trends.

Develop and maintain backend services for Insurance Services, extract property attributes using regular expressions and large language models, and collaborate with engineers, product managers, and data scientists. Responsibilities include writing tested code, participating in reviews, working with microservices and cloud infrastructure, completing defined tasks, and communicating progress. The role requires SQL, JVM or Scala experience, exposure to data science, containerization, event-driven systems, cloud platforms, and CI/CD.

Develop and maintain backend services for Porch’s insurance platform. Collaborate with engineers, product managers, and data scientists to extract property attributes using regular expressions, large language models, and related techniques. Write clean, tested code, participate in reviews, work with microservices and cloud infrastructure, and complete defined engineering tasks. The role requires knowledge of SQL, JVM languages, preferably Scala, data science concepts, and property or home-inspection domains.

Build, monitor, optimize, and maintain cloud-based ETL/ELT pipelines supporting business intelligence and reporting. Develop high-performance SQL transformations, manage data warehouse schemas, tune query and pipeline performance, and optimize cloud costs. Collaborate with analysts, data scientists, actuaries, and architects to translate insurance and SaaS requirements into scalable technical solutions. Participate in code reviews, documentation, troubleshooting, and data integrity initiatives.

Build, monitor, optimize, and maintain ETL/ELT pipelines using Google Cloud technologies. Develop complex SQL transformations, design dimensional data models, improve query performance and cloud cost efficiency, and ensure data integrity. Collaborate with analysts and stakeholders to translate SaaS and insurance metrics into technical solutions. Participate in code reviews, documentation, troubleshooting, and data warehouse lifecycle management while supporting US business hours.

Designs, operates, and improves scalable cloud infrastructure across GCP and AWS. Builds Terraform-based infrastructure, GitHub Actions CI/CD pipelines, observability, automation, and AI-enabled monitoring and remediation. Manages MySQL and SQL Server databases, Cloudflare services, security controls, repository governance, and incident response. Supports reliability, performance, cost optimization, compliance, and cloud modernization while providing 24/7 on-call coverage and mentoring junior engineers.

Design and produce on-brand marketing assets across web, email, paid media, social, and sales collateral. Translate briefs into high-quality, production-ready files, maintain brand systems and templates, collaborate with channel owners, manage feedback and multiple projects, and optimize creative for performance and launch readiness.

Design, implement, and manage enterprise IT infrastructure and cloud environments (Azure). Lead migrations and projects, troubleshoot complex systems, build automation with PowerShell/Bash and agentic AI, enforce security and compliance (NIST, CIS, SOX, PCI), mentor IT staff, and maintain disaster recovery and documentation. Work includes supporting US business hours overlap and after-hours incident response.

Own and administer Zoho CRM end-to-end: maintain modules, automation, integrations, and data hygiene. Read, debug, and extend Deluge/Node.js/Java server-side functions, improve integrations via Zoho Flow/APIs, document the system, and partner with product and business stakeholders to translate requirements into CRM configuration.