Jobs at Rocketlane

Support the CEO and founding team by managing calendars, inboxes, meeting preparation, communications, social media, action-item follow-through, events, webinars, podcasts, offsites, and HR operations. The role requires exceptional organization, discretion, written communication, initiative, and flexibility across global time zones. The assistant will research meetings, ghostwrite communications, coordinate logistics, and protect the CEO’s time in a fast-paced SaaS startup.

Own full-stack product features from design through production across React and Java systems. Design scalable APIs, data models, backend services, and polished user experiences while addressing performance, reliability, caching, asynchronous processing, and observability. Collaborate with Product and Design, debug issues across the stack, improve architecture, write tested code, participate in technical decisions, and mentor engineers.

Own revenue programs and pipeline accuracy end to end. Build dashboards, reports, AI-driven pipeline monitoring, ABM/ABX campaigns, enablement materials, and qualification frameworks. Diagnose system, data, tooling, and process blockers; coordinate sales, marketing, growth, partnerships, and leadership; run experiments; improve meeting-to-SQL conversion; and track business outcomes as priorities shift.

Owns revenue metrics and executes programs, campaigns, sales plays, and account initiatives that drive growth. Builds dashboards, reports, enablement materials, playbooks, and training; diagnoses system, data, tooling, and process blockers; and partners with sales, product marketing, and implementation teams on experiments and adoption. The role requires end-to-end ownership, measurable outcomes, and adaptability as business priorities shift.

Own Rocketlane’s CRM, sales and pipeline-generation technology stack, including data models, hygiene, integrations, routing, partner relationship management systems, territory planning, account scoring, and outbound list building. Build automated workflows and system integrations, support go-to-market experiments, and partner with revenue leaders to improve data quality, prioritization, and operational efficiency.

Identify and engage decision-makers at mid-market and growth-stage companies across EMEA or North America. Conduct outbound prospecting through email, cold calls, and LinkedIn; create personalized sequences; schedule meetings for Account Executives; uncover customer pain points; collaborate on account strategies; meet outreach and pipeline targets; and maintain accurate CRM records in HubSpot.

Lead and scale Customer Success across the APAC region: build and manage teams, drive retention and expansion, develop regional strategy, align cross-functional stakeholders, and ensure customer health and growth.

Build and maintain data pipelines and integrations connecting customer systems to Rocketlane. Model and clean messy data, write Python scripts, work with REST APIs and LLMs, debug integrations, join customer discovery calls, and feed recurring learnings back into product and reusable templates.

Lead and scale global demand generation across paid, organic, lifecycle, and outbound channels. Manage a team of demand gen managers, align with Sales and Product Marketing, optimize budget and attribution, build scalable campaign frameworks, and report on pipeline and CAC to hit revenue targets.

Lead customer-facing design workshops, architect and implement integrations and migrations, build solutions using REST APIs, webhooks, SSO/SAML and iPaaS tools, draft SOWs, and collaborate with product and engineering to deliver scalable implementations.

The BDR will identify decision-makers within mid-market companies, engage them using various outreach methods, and schedule meetings for Account Executives. They will customize messaging, collaborate with AEs, meet targets, and maintain CRM updates.

Design and implement advanced front-end features including real-time collaboration, live document editing, spreadsheet-like experiences, Kanban views, and reusable UI components. Work closely with a small engineering team to deliver pixel-perfect interfaces, optimize browser features, and demo progress weekly.

Lead customer-facing SaaS implementations and onboarding, design and deliver custom REST API integrations, troubleshoot complex technical issues, communicate clearly with stakeholders, and drive long-term customer success.

Lead post-sale customer onboarding and implementations, build executive relationships, manage multiple projects to on-time/on-budget delivery, drive process improvements and adoption using PSA tools, provide data-driven engagement insights, and collaborate with Sales and Customer Success to ensure retention and expansion.

As a Demo Engineer, you'll build and manage demo environments, support evaluations, document setups, and provide feedback to the product team.

The Senior Customer Success Manager will engage with customers to enhance product utilization, drive retention, manage key metrics, and strategize on customer initiatives.

Lead design, development, and optimization of backend services and observability platform features. Mentor engineers, drive technical decisions, collaborate with product and cross-functional teams, troubleshoot production issues, and improve deployment, containerization, and performance.

Design, build, and manage cloud infrastructure using IaC; implement observability (SLIs/SLOs, monitoring, logging); improve reliability, scalability, and performance; lead incident response/on-call rotations; build CI/CD pipelines; conduct root cause analysis and system-level debugging on Linux; collaborate across teams to embed NFRs and drive architectural decisions.

The AI Implementation Manager is responsible for managing customer onboarding, implementing solutions, and ensuring customer satisfaction in B2B environments, with a focus on technical integrations and strong communication with clients.

Drive high-velocity SMB deals ($3k–$25k) in Rest of World (excl. NA/Canada). Own full sales cycle: discovery, demos, assisted trials, competitive positioning, contracting and first payment collection. Target EMEA/EU/ANZ customers, maintain CRM hygiene, and deliver value-led solution selling while operating with urgency and accountability.