Manage the end-to-end order-to-cash and accounts receivable process, including invoicing, collections, cash application, reconciliations, dispute resolution, aging reports, month-end closing, and compliance. Collaborate with Sales, Customer Service, and Billing teams while maintaining accurate ERP records, resolving payment discrepancies, and meeting collection targets.
Job Title: Order to Cash (OTC) / Accounts Receivable (AR) Executive / Senior Executive
Location: Chennai
Shift: General / Rotational (US/UK shifts may apply)
Work Mode: Work From Office / Hybrid
Job SummaryWe are hiring professionals for Order to Cash (OTC) / Accounts Receivable (AR) to manage billing, collections, cash application, and dispute resolution. The role requires strong analytical skills, stakeholder management, and a good understanding of financial processes.
- Generate and validate customer invoices as per contracts/agreements
- Manage end-to-end AR process including billing, collections, and cash application
- Apply customer payments (checks, wire, ACH) accurately in ERP systems
- Perform account reconciliations and resolve discrepancies
- Follow up with customers for outstanding invoices and overdue payments
- Handle disputes, deductions, and short payments
- Maintain aging reports and track collection targets
- Ensure timely month-end closing activities (AR reporting, accruals)
- Collaborate with internal teams (Sales, Customer Service, Billing)
- Ensure compliance with company policies and internal controls
- Graduate in Commerce / Finance (B.Com, M.Com, BBA, MBA – Finance preferred)
- 1-6 years of experience in OTC / AR domain
- Strong understanding of accounting principles
- Experience with ERP systems (SAP / Oracle / NetSuite preferred)
- Good communication and negotiation skills (for collections)
- Strong analytical and problem-solving abilities
- Ability to handle multiple stakeholders and meet deadlines
- Experience in US GAAP / IFRS environment
- Exposure to shared services / BPO setup
- Strong MS Excel skills (VLOOKUP, Pivot Tables, Aging analysis)
- Experience in collections tools / dispute management systems
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