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Emerson

Application Engineer I

Posted One Month Ago
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Hybrid
Chennai, Tamil Nadu, IND
Mid level
Hybrid
Chennai, Tamil Nadu, IND
Mid level
Supports global industry sales by sizing control valves and accessories, selecting products, resolving technical and pricing inquiries, and developing solutions for severe-service process applications. Coordinates with sales, product engineering, pricing, and severe-service teams; troubleshoots site issues, supports site walkdowns, handles product and competitor-related queries, and maintains work records. Requires an engineering degree, at least three years of experience, Fisher product knowledge, valve-sizing expertise, and strong communication skills.
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Job Summary:

We are looking for a Global Industry Sales Engineer to work with our North American Team. This position will manage technical, pricing-related clarification from Sales/LBP in all the world areas. Responsible for meeting the responsiveness target metrics by getting support from Marshalltown GIS (Global Industry Sales), Product Engineer, Severe Service team & Pricing Support team. This position closely works with the respective Marshalltown GIS (Global Industry Sales) team. This role will work independently to support the inside sales network in the MEA and AP world areas. You will be responsible for working with Industry sales team and Product engineers on finalizing solutions for severe service applications in the process industry.

In This Role, Your Responsibilities Will Be:

1) Sizing control valves and related accessories using sizing tool

2) Key contact for all technical issues/clarifications related to the LBP/Sales support

3) Understanding the received queries & related information through mails.

4) Analyse received queries from sales & respond accordingly by getting support from relavent team (in M'town) if needed.

5) Shall be capable to support severe/critical service applications for any enquiries with support from Severe Service team.

6) Readiness for Site-walk down activity with support from sales 

7) MIB based product selection for quotes/projects

8) Troubleshoot site issues getting support from M'town GIS/Severe Service team & handling the FF2 deals related queries

9) Maintain the record of work done.

Who You Are: 

You quickly and significantly take action in constantly evolving, unexpected situations. You actively seek input from pertinent sources to make timely and well-informed decisions. You handle the risk that comes with moving forward when the outcome is not certain.

For This Role, You Will Need:

  • Minimum 3-year experience of any Engineering background.

  • Knowledge of all Fisher products and accessories.

  • Understanding of product specifications and Incoterms.

  • Adequate knowledge of sizing control valves for industry specific applications

  • Basic knowledge of Inactive/obsolete/Competitor products.

  • Degree in Mechanical/Instrumentation/Chemical/Metallurgical Engineering.

  • Basic understanding of MS word, excel and power point.

  • Excellent written and verbal communication skills 

 

Our Culture & Commitment to You

 

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. 

 

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

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