Assistant Manager, Accounts Payable - EMEA

Job Description:

The Assistant Manager, Accounts Payable will be based in Chennai, India. In this position, you will report to the Senior Manager, Finance. Assistant Manager, Accounts Payable leads day-to-day AP - Procure-to-Pay execution while supervising and developing the team responsible for accurate, timely, and controlled processing. The role oversees invoice intake and processing, exception resolution, payment readiness and execution, high supplier’s service, accounting and close-related AP deliverables. It translates policies and service expectations into clear daily priorities, monitors team performance against SLAs and KPIs, and coordinates corrective actions when results fall short. This is an operations and people leadership role. The Assistant Manager partners with Procurement, Logistics, Treasury, AP Accounting, and other Finance teams to resolve issues, protect controls, and improve the end-to-end P2P experience across supported entities and regions.

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We are looking for someone who demonstrates:

·         Passionate drive to innovate and create

·         Integrity to the core

·         Enthusiastic customer focus

·         Consistent interactive teamwork

·         Desire for continuous improvement and top performance.

Here is a glimpse of what you will do:

·         Team leadership and development. Lead, coach, and support AP team members; set daily and period-end priorities; balance workloads; monitor quality and productivity; provide feedback; and build cross-training, accountability, and succession coverage.

·         Invoice processing and workflow. Oversee timely and accurate processing of PO and non-PO invoices, including validation, coding, matching, approval routing, and resolution of holds, missing information, and other exceptions.

·         Supplier service and escalations. Oversee timely responses to supplier inquiries, statement reconciliations, payment status requests, and escalated issues; coordinate with internal requestors and Procurement to resolve root causes.

·         SLA and KPI management. Track and report measures such as invoice cycle time, processing accuracy, backlog and aging, exception resolution, payment timeliness, and close deliverables. Review trends with the team and implement action plans for gaps.

·         Controls and compliance. Ensure adherence to AP policies, approval matrices, vendor onboarding and bank-detail controls, payment controls, documentation standards, and applicable SOX and audit requirements. Escalate control exceptions promptly.

·         Month-end and accounting partnership. Coordinate AP close activities, cutoffs, required accrual inputs, unresolved invoice and receipt issues, and supporting schedules. Partner with AP Accounting to resolve reconciliation items, GRNI matters, Intercompany reconciliations and adjustments with clear ownership and support.

·         Process improvement and systems. Identify opportunities to reduce rework, improve cycle time, and strengthen the supplier and employee experience. Support ERP, workflows, OCR, and automation enhancements through requirements, testing, rollout, and user adoption.

·         Cross-functional P2P partnership. Work with Procurement, Logistics, Treasury, General Accounting, business requestors, and regional teams to resolve bottlenecks, clarify ownership, and improve end-to-end procure-to-pay processes.

·         Global service coordination. Coordinate work across supported entities and time zones, maintain consistent processes, ensure clear handoffs, coverage, and communication for global AP activities.

Here is some of what you will need (required):

·         Bachelor’s degree in accounting, Finance, Business, or a related field, or equivalent relevant experience.

·         (8-10) years of experience in Accounts Payable or Procure-to-Pay operations with accounting background.

·         Demonstrated experience leading, supervising, or coaching team members; experience managing workloads and service delivery is required.

·         Strong knowledge of invoice-to-pay processes, PO and non-PO workflows, matching, payment controls, supplier account support, and month-end AP activities.

·         Experience monitoring operational SLAs or KPIs and using performance data to improve timeliness, accuracy, and service quality.

·         Working knowledge of internal controls, approval workflows, segregation of duties, and audit documentation.

·         Experience with an ERP platform such as NetSuite, SAP, Oracle, or equivalent; strong Excel skills and familiarity with workflow or reporting tools.

·         Clear English communication skills and the ability to collaborate across regions and time zones

·         Required to work in US-hours mainly.

Here are a few of our preferred experiences:

·         Working knowledge of internal controls, approval workflows, segregation of duties, and audit documentation.

·         Experience with an ERP platform such as NetSuite, SAP, Oracle, or equivalent; strong Excel skills and familiarity with workflow or reporting tools

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