Implement, configure, and customize Zoho CRM, Projects, Books, and Creator solutions. Gather requirements, build workflows and Deluge automations, integrate third-party systems, configure accounting and project processes, migrate and validate data, test solutions, document implementations, train users, and provide post-implementation support.
We are looking for an Associate - Technical Consultant with hands-on experience in the Zoho ecosystem (CRM, Projects, Books, Creator) to help design, implement, and support Zoho-based solutions for our clients/internal teams. The ideal candidate combines strong technical skills with the ability to understand business requirements and translate them into effective Zoho configurations and customizations.
Key Responsibilities
Key Responsibilities
- Implement, configure, and customize Zoho applications (CRM, Projects, Books, Creator) based on client/business requirements.
- Gather and analyze business requirements and translate them into functional and technical specifications.
- Build custom modules, workflows, blueprints, functions (Deluge scripting), and automation within Zoho CRM and Creator.
- Set up and manage integrations between Zoho apps and third-party systems (via Zoho Flow, APIs, or webhooks).
- Configure Zoho Books for accounting workflows including invoicing, billing, and financial reporting as needed.
- Manage Zoho Projects setup including task management, timesheets, and project workflows.
- Perform data migration, data cleansing, and data validation across Zoho applications.
- Conduct testing, troubleshooting, and debugging of configured solutions before deployment.
- Prepare documentation including solution design documents, user manuals, and training materials.
- Provide end-user training and post-implementation support.
- Collaborate with cross-functional teams (sales, project managers, developers) to ensure timely and quality delivery.
- Stay updated with new Zoho features, updates, and best practices.
Requirements
- Bachelor's degree in Computer Science, IT, Engineering, or related field.
- 1–3 years of hands-on experience working with Zoho CRM, Zoho Projects, Zoho Books, and Zoho Creator.
- Working knowledge of Deluge scripting for custom functions and automation.
- Understanding of Zoho Flow, APIs, and third-party integrations.
- Basic understanding of business processes such as sales, accounting, and project management.
- Strong analytical and problem-solving skills.
- Good communication skills to interact with clients and internal stakeholders.
- Ability to manage multiple tasks and work under deadlines.
- Zoho certification(s) (Zoho CRM/Creator/Books Certified Consultant).
- Experience with other Zoho One apps (Zoho Desk, Zoho Analytics, Zoho Inventory, etc.).
- Familiarity with SQL, JavaScript, or REST APIs.
- Prior experience in a client-facing consulting role.
Benefits
Similar Jobs
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Owns technical product execution for CareSelect Imaging by translating strategy and customer needs into capabilities, features, user stories, acceptance criteria, and prioritized backlogs. Partners with distributed Engineering, Architecture, QA, Product, and Operations teams to manage dependencies, risks, planning, development, testing, releases, and validation. Communicates priorities and delivery status while improving requirements quality and predictability.
Top Skills:
AhaAzure DevopsDevOpsFhirHl7JIRARally
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Provides technical customer support to restaurant clients through chat, voice, and casework channels. Resolves hardware and software issues, explains technical concepts clearly, manages multiple interactions, meets SLA and KPI targets, collaborates with internal teams, and contributes to process improvements. Requires rotational 24/7 availability, including nights, weekends, and holidays, with initial office work in Chennai.
Top Skills:
Chat/Ticketing SystemsPos SystemsSaaS
Artificial Intelligence • Cloud • Information Technology • Consulting
Design and test engineering solutions for software, systems, and integrated products. Collaborate with internal and external development partners, validate technical specifications, and contribute to cross-functional teams delivering reliable, cost-effective solutions. The role requires basic knowledge of hardware design, electrical components, engineering tools, and material properties, along with strong analytical, communication, and teamwork skills.
Top Skills:
Electrical ComponentsEngineering Design SoftwareHardware Design
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
