ZEISS in India
ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics.
ZEISS India has 3 production facilities, R&D center, Global IT services and about 40 Sales & Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, ZEISS’ success story in India is continuing at a rapid pace.
Further information at ZEISS India.
Role Objectives
The Cluster Manager will oversee the sales and operational activities within an assigned cluster, ensuring alignment with the organization’s objectives. The role involves managing a team of sales representatives, driving revenue growth, and maintaining strong customer relationships. The Cluster Manager will also be responsible for implementing strategic initiatives, monitoring team performance, and reporting progress to the Regional Manager.
Key Responsibilities
Sales & Business Development
- Develop and execute sales strategies to achieve revenue targets within the assigned cluster.
- Identify and pursue new business opportunities to expand the customer base.
- Build and nurture long-term relationships with key clients, ensuring customer satisfaction and retention.
- Conduct regular market analysis to identify trends, customer needs, and competitor activities.
- Implementing Strategic initiatives ( ZEISS Vision center, ZEISS Vision Partnership Programs)
Team Management
- Lead, train, and motivate a team of sales representatives to achieve individual and cluster-level goals.
- Set clear performance objectives for the team and monitor progress through regular reviews.
- Identify skill gaps within the team and implement training programs to address them.
- Foster a collaborative and high-performance culture within the team.
Operational Excellence
- Ensure the effective implementation of company policies, processes, and sales strategies at the cluster level.
- Monitor and manage sales pipelines, forecasts, and performance metrics using digital tools (e.g., SAP, SFDC).
- Conduct regular field visits to support the team and address customer concerns.
- Ensure timely reporting of sales performance, market insights, and operational challenges to the Regional Manager.
Compliance & Coordination
- Ensure adherence to company policies, ethical standards, and compliance requirements.
- Collaborate with cross-functional teams (e.g., marketing, logistics, and finance) to ensure smooth operations and customer satisfaction.
Requirements
Experience & Skills
- Proven experience in sales and team management, preferably in the healthcare or medical devices industry.
- Strong understanding of sales processes, customer segmentation, and market dynamics.
- Proficiency in using digital tools
- Demonstrated ability to drive results and manage multiple priorities effectively.
Core Competencies
- Excellent leadership, communication, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Ability to motivate and inspire a team to achieve high performance.
Other Requirements
- Willingness to travel extensively within the assigned cluster.
- Bachelor’s degree in science business, marketing, or a related field (MBA preferred).
Your ZEISS Recruiting Team:
Itishree Pani
