Consultant_Virtual Assistants(Americas)
Important Information
Location: Chennai
Experience: 6+ years
Job Mode: Full-time
Work Mode: Hybrid
Job Summary
Participate in business-facing activities such as presenting current solutions, conducting workshops to understand requirements, and participating in business development efforts.
Responsibilities and Duties
- Lead the design and deployment of virtual/voice assistants to address complex business challenges and improve outcomes.
- Work closely with cross-functional international teams to design and implement virtual/voice assistants.
- Consult on customer projects and work packages that meet business requirements
- Understand and analyse business requests
- Maintain effective relationship with business teams, understand their priorities and new requirements for existing business automations
- Create and maintain communication bridge between business teams, SMEs and teams of technical experts located globally
- Customer and stakeholder management, change management, and deployment support
- Act as the regional point of contact for all business requests (new functionalities or customization), providing regular updates to project manager on project progress, risks, and issues
Qualifications:
Provide consultancy and business analysis for Virtual/Voice Assistants
About Encora
Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.
At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
What We Do
Headquartered in Santa Clara, California, and backed by renowned private equity firms Advent International and Warburg Pincus, Encora is the preferred technology modernization and innovation partner to some of the world’s leading enterprise companies. It provides award-winning digital engineering services including Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering. Encora's deep cluster vertical capabilities extend across diverse industries, including HiTech, Healthcare & Life Sciences, Retail & CPG, Energy & Utilities, Banking Financial Services & Insurance, Travel, Hospitality & Logistics, Telecom & Media, Automotive, and other specialized industries.
With over 9,000 associates in 47+ offices and delivery centers across the U.S., Canada, Latin America, Europe, India, and Southeast Asia, Encora delivers nearshore agility to clients anywhere in the world, coupled with expertise at scale in India. Encora’s Cloud-first, Data-first, AI-first approach enables clients to create differentiated enterprise value through technology
