Level 2 SCCM Support Engineer
Technical requirements:
- SCCM Expertise:
- Proficient in the design, implementation, and maintenance of SCCM environments.
- Hands-on experience with SCCM version X (specify the version) or later.
- Software Distribution:
- Extensive knowledge of software distribution methodologies and best practices.
- Ability to create and deploy software packages using SCCM.
- Patch Management:
- Strong understanding of patch management processes and strategies within SCCM.
- Experience in deploying and managing security updates and patches.
- Operating System Deployment (OSD):
- Expertise in creating and managing OS deployment task sequences.
- Ability to troubleshoot and resolve OS deployment issues efficiently.
- Client Health Monitoring:
- Proven experience in monitoring and maintaining the health of SCCM clients.
- Ability to identify and remediate client-related issues proactively.
- PowerShell Scripting:
- Proficiency in PowerShell scripting for automation and custom SCCM solutions.
- Capable of creating scripts for SCCM-related tasks and reporting.
- SQL Server Knowledge:
- Basic understanding of SQL Server as it relates to SCCM database management.
- Ability to execute SQL queries for troubleshooting and reporting.
- Group Policy Integration:
- Integration of SCCM with Group Policy for seamless configuration management.
- Experience in troubleshooting Group Policy-related issues affecting SCCM.
- Security Best Practices:
- Knowledge of security best practices related to SCCM configurations.
- Familiarity with role-based access control and permissions within SCCM.
- High Availability and Disaster Recovery:
- Understanding of high availability configurations for SCCM components.
- Ability to implement and test disaster recovery plans for SCCM.
- Networking Fundamentals:
- Basic networking knowledge to troubleshoot SCCM communication issues.
- Understanding of ports and protocols relevant to SCCM operations.
- Certifications:
- Preferred certifications include Microsoft Certified: Endpoint Manager or equivalent.
Top Skills
Hexaware Technologies Chennai, Tamil Nadu, IND Office
MCN Nagar Ext, MCN Nagar Extension, Thoraipakkam, Chennai, Tamil Nadu, India, 600097
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