Global Service Center (GSC) operating from Chennai, India, is a part of CHQ - IS supporting Expeditors Information Services. GSC started with 6 employees now we are 540+ employees today delivering world class Information services globally. This Strategic Center's plays a vital role in delivering value to our people, business and customers. We will continue to deliver services as we continue to grow responsibly in the coming years.
Expeditors is a global logistics company headquartered in Seattle, Washington. As 500 company, we employ over 18,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Job DescriptionOur Software Infrastructure team is responsible for the shared technologies our company uses to deliver internal and external systems. We are the custodians of centralized Monitoring tools such as Guardium, Grafana, Prometheus & ELK stack and Databases like DB2, PostgreSQL and Mongo DB. We advise development teams on the best ways to onboard the applications into the monitoring environment.
You need to be constantly on the lookout for opportunities to improve our Infrastructure in ways that support development team autonomy. You take pride in your excellent customer service. You work well in a team environment and know how to bring out the best in your colleagues.
You will contribute by implementing monitoring and observability improvements that demonstrate the benefits of the latest technologies, on premises and in the cloud. Most importantly, you are passionate about helping our customers learn to monitor awesome applications every day.
KEY RESPONSIBILITIES
- Participate in testing activities for the applications and systems that Software Infrastructure is responsible for.
- Perform both manual and automated testing for applications and infrastructure.
- Identify, report, and track software defects, working closely with the systems team to facilitate timely resolution.
- Supports product development by ensuring testability.
- Actively develop new automated testing methodologies and enhance existing ones.
- As a member of an Agile team, participate in timely review and execution of work to meet committed timelines.
- Communicate effectively with other team members regarding issues discovered.
- Identify security vulnerabilities as part of the testing process and communicate as needed.
- Interprets risks, test plans, and test results with stakeholders.
- Champions technical and process improvements.
- 6 to 12 years of experience in testing applications and systems.
- Prior experience in quality assurance or developer-in-test roles (automation).
- Proficiency in automation testing tools such as TestNG, Junit, Selenium, Playwright, or Cypress, Cucumber.
- Strong functional testing background, including defining test strategy, test planning, test case design, and execution.
- Proficient in programming in at least one language.
- Proficient in scripting in at least one language.
- Experience in coordinating complex analysis, design, development, testing, and debugging of computer software.
- Strong understanding of Infrastructure matters including as they relate to software development practices.
PREFERRED EXPERIENCE
- Prior experience with testing Java applications.
- Solid understanding of hardware, operating systems, and networking technologies.
- Experience in understanding and interpreting Software Development Lifecycles and Secure Development Lifecycles.
- Working knowledge of access management systems and authentication and authorization strategies.
REPORTING STRUCTURE
- Team Manager, Core Services Portfolio
Expeditors offers excellent benefits:
- Paid Vacation, Holiday
- Health Plan: Medical Insurance
- Employee Stock Purchase Plan
- Training and Education Programs
- Unlimited opportunities for career advancement
