Design, implement and customize ServiceNow ESM solutions (ITSM and related modules). Develop ServiceNow server/client scripting, portals and widgets, REST/SOAP integrations, MID Server setup, Discovery, Service Mapping, Event Management, Orchestration, Flow Designer and Integration Hub, LDAP/AD/SSO, custom apps, and advise on best practices and performance analytics.
Must Have Experience · Experienced in implementation of ITSM solution using industry best practices · Experienced of implementing ITSM + (one of ITOM, ITBM, GRC, CSM, HRSD) · Hands-on development experience of ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound · Good experience of Service Portal and widget creation · Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation · Knowledge of Authentication via Auth 2.0, certificates and Mid Server · Implemented ServiceNow project in Domain separated instance · Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases. · Good knowledge of MID Server installation and management · Experience of custom applications development · Experience of LDAP/Active Directory/SSO implementation · Knowledge of Flow Designer, Integration Hub and Orchestration use case implementation Good to have Experience · X` · Experience in working on Performance Analytics · Design and modification of ServiceNow Service Portal. · Review existing set up and provide best practice recommendations in line with the OEM · Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features. · Experience with HTML coding and Jelly script strongly preferred
Hexaware Technologies Chennai, Tamil Nadu, IND Office
MCN Nagar Ext, MCN Nagar Extension, Thoraipakkam, Chennai, Tamil Nadu, India, 600097
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What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
