Hi, I'm Sushma, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.
We are looking for a HRIS Analyst who will be:
Our technology experts work with our internal customers to provide and deliver Human Resources products and services in an efficient and effective manner to our employees. Additionally, we work to ensure our programs meet our global workforce needs to attract and retain employees. Our focus is on being simple, scalable and sustainable with programs that align to our performance-based culture.
- Demonstrated organizational skills, attention to detail, proactive in approach and ability to work independently and as a member of a collaborative team
- Possesses strong, planning, execution and multitasking skills and has demonstrated ability to re-prioritize in the moment
- Analyzes complex business problems to be solved with automated systems.
- Triage of help desk tickets for the HR systems.
- Perform and support testing including test case preparation, test execution and test results documentation, contribute to test strategies and assist HR team members in performing tests to ensure all processes work according to predetermined goals.
- Provide consultation to users in the area of automated systems.
- Produce actionable reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems.
- Provide reporting solutions and respond to ad-hoc report requests across multiple business areas.
- Ensure data integrity and accuracy of employee and business information across all HR systems through periodic reviews and audits. Perform scheduled data audits to identify and resolve data discrepancies.
Is this opportunity right for you? We are looking for candidates who:
- B.E/B.Tech/MCA/B.Sc in Computer Science or Information Technologies or equivalent experience.
- 3+ years of experience working in an HR environment working with global HR systems.
- 2+ years of experience with Workday
- Hands on experience on HCM core concepts, benefits, compensation, Time Off, EIB’s and report writer.
- Experience troubleshooting the transactions/tasks related to business processes, reports and other issues.
- Knowledge on other concepts such as recruiting , security and payroll in a global environment.
- Experience working directly with global internal clients and user audiences on site and virtually.
Our Guiding Principles
Impact
Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.
Integrity
Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.
Inspiration
Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.
CSGer Perks & Benefits (Feel free to adjust this by regional benefits!)
- Work from Home, in-office, or hybrid
- Employee Belonging Groups
- Healthcare: Dental, Medical, and Vision
- Paid Vacation, Volunteer, and Holiday Time Off
- And so much more!
View More Benefits (Insert regional hyperlink from https://www.csgi.com/careers/)
If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [email protected]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.
Our Story
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.
By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here
Location(s):
India Remote
What We Do
Customer experience, commerce and payments have changed forever. With innovative new technologies like 5G and AI reshaping consumer expectations, it’s up to brands to deliver digital, engaging experiences that win over customers, no matter where they are in their customer journey.
That’s where CSG comes in. CSG is a purpose-driven, high-growth SaaS platform company helping some of the world’s most recognizable brands solve their toughest business challenges. We’re a trusted partner to global companies that want to evolve to meet the demands of today’s digital economy, with future-ready solutions that drive exceptional customer experiences.
Why Work With Us
We're high on respect and low on ego, making us an easy company to do business with and the best place to work. We cultivate a culture based on integrity, innovation, and impact across all our locations, so our people show up as the most authentic version of themselves and can work together to build a more future-ready world. #ChooseCSG
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