Key Accounts Manager

Key Accounts Manager – Sports Medicine - Chennai, India

Life Unlimited.

At Smith+Nephew, we design and manufacture technology that takes the limits off living!

Key Accounts Manager is a sales/business development professional responsible for maintaining customer relationships, achieving sales targets, and ensuring efficient sales operations within a specific geographic area.

What will you be doing?

The Key Accounts Manager is responsible for actively promoting and engaging the orthopedic surgeons doing Arthroscopy and achieve the given targets in Sports Medicine division in the defined territory.

The role includes:

• Drive differentiation as a category of biologics
• Manage the account with a 360 Deg approach
• Work with the counsellors to build patient confidence in therapy
• Identify right patients' category with the surgeons focusing on the right indications
• Develop strong relationships at the key customer accounts to build a strong partnership for expanding the business opportunities across all divisions.
• Develop and implement an account plan to grow the revenues at the account above market average.
• Deliver on revenues on the Annual Sales Plan in line with Sales budget defined.
• Monitor product mix performance & implement corrective measures where necessary
• Be accountable for the commercial performance & growth in share of wallet of the Focus account
• Work with the BU sales teams to manage price / performance matrix and optimize & capture price where possible.
• Produce monthly prospect pipeline & forecast
• Take a hands-on approach, and act as escalation point for all customer & system issues.
• Collaborate with Service Manager to develop joint initiatives and provide appropriate customer care
• Work with cross divisional teams to meet the objectives and goals of the focus account program
• Facilitate executes necessary seminars, meetings etc with Key Decision makers of the account, along with respective divisions in India.
• Follows up on actions post these meetings & enables the internal sales/operations process to deliver product or service.
• Complies with ‘Code of Ethics’ as prescribed by the company time to time

What will you need to be successful?

Successful candidates would need the following:

• Graduate with minimum 8-10 years of Relevant industry experience.
• Proficient knowledge and Experience in Orthopedics industry. Should have the requisite knowledge about Orthopedic Devices.
• Good interpersonal and communication skills
• Self-Driven and result oriented approach

Travel Requirements: 50–75%

You. Unlimited.

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

• Inclusion, Diversity and Equity- Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/ ).
• Your Future: Medical coverage + Policy exclusions and insurance non-medical limit.
• Work/Life Balance: Flexible Personal/Vacation Time Off, Privilege Leave, Floater Leave.
• Your Wellbeing: Parents / Parents in Law’s Insurance, Employee Assistance Program, Parental Leave.
• Flexibility: Hybrid Work Model (For most professional roles)
• Training: Hands-On, Team-Customized, Mentorship

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