The Sales Manager is responsible for achieving sales quotas, developing sales personnel, maintaining customer relationships, and managing the sales department's administration.
Role Responsibility:
- To hit sales quota set by Management.
- To ensure sales personnel are knowledgeable in their field of assignments.
- To build a productive sales team in order to boost sales performance and achieve sales target.
- To ensure on-going staff training and personnel development of sales personnel so as to enhance company image.
- To ensure proper administration of overall sales department.
- To assist sales personnel as and when are required i.e., Debtor’s collection, problematic customers, etc.
- To develop new business and maintain close relationship with customers.
- To follow up with overseas agents for rate enquired and shipment arrangement.
- To establish, maintain and build up good relationship with carriers, co-loaders and other vendors to obtain the lowest cost and better service.
- To settle and handle customers’ complaints and specific requirements.
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