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Toast

Principal Talent Partner

Posted 9 Hours Ago
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Chennai, Tamil Nadu
Senior level
Chennai, Tamil Nadu
Senior level
The Principal Talent Partner at Toast will drive growth in Customer Care, G&A, and R&D teams through effective talent acquisition, mentoring junior partners, and utilizing data to influence hiring strategies. The role requires building diverse talent pipelines and advising leadership on talent needs.
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Principal Talent Partner

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Toast is looking for a Principal Talent Partner to drive the rapid growth of our Customer Care, G&A and R&D teams across India, Taiwan and other regions, while partnering closely with cross-functional Talent Acquisition teams to develop diverse, high-quality talent pools at scale. You thrive as a hands-on recruiter while also excelling at identifying and resolving operational challenges. Additionally, you take pride in mentoring and coaching junior talent partners to support their growth. 

About this roll* (Responsibilities) 

  • Work directly with senior leaders across teams G&A, Care and R&D to ensure we build talent pipelines to fit our functional needs, our mission, and our culture.
  • Source, interview, present and close a diverse slate of candidates for Software Engineering roles while keeping candidate quality and diversity top of mind. 
  • Collaborate with partners across the People and Places Team (People Success Partners, Compensation, TA Ops, Sourcing) and outside of our broader team (Finance) to drive business results. 
  • Mentor early career Talent Acquisition Partners and be a champion of recruiting best practices.
  • Proactively leverage data and insights to influence and drive change. 


Do you have the right ingredients*? (Requirements)

  • 10+ years of relevant experience, minimum Bachelor’s degree preferred
  • Deep prior experience hiring top talent in a growing environment 
  • Experience in building market insights for G&A, R&D and Customer Care roles.
  • Experience identifying and closing top talent in a competitive market
  • Acts as a strategic talent advisor (SME), capable of advising the business on talent pools and influencing hiring decisions effectively.
  • Ability to work in an ambiguous, growing environment 
  • Strong communication skills in all directions (internally, externally, cross-functionally)
  • Strong commitment to creating and facilitating an excellent candidate experience, and leading with an equitable and inclusive mindset


Location : Chennai

Work Model : Hybrid in office


We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].


We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].

Toast Chennai, Tamil Nadu, IND Office

Toast’s office in Chennai is filled with innovation, passion, and creativity. With its exciting tech scene and unique restaurant culture, Chennai has been a perfect place to help us further expand globally.

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