Process associate TMS

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

• Review and disposition TM alerts (Level 1 / Level 2 as assigned) within agreed SLAs and quality standards.
• Conduct end-to-end investigations: analyse customer profile, KYC/KYB information, expected vs. actual activity, counterparties, geographies, products and channels.
• Identify red flags and map activity to relevant money laundering, terrorist financing, fraud and sanctions-evasion typologies.
• Perform open-source and adverse media research, and use blockchain analytics tools (for crypto clients) to trace fund flows, wallet exposure and counterparty risk.
• Write clear, concise, evidence-based case narratives and alert rationales that stand up to QA, client and regulatory review.
• Escalate suspicious cases and prepare SAR/STR narratives or recommendations as per client procedures.
• Apply client-specific policies, risk appetite, thresholds and playbooks consistently.
• Flag scenario/rule performance observations (false-positive patterns, coverage gaps, emerging typologies) to the team lead for tuning feedback.
• Meet productivity, accuracy and turnaround targets; participate in QA reviews and act on feedback.
• Maintain confidentiality and adhere to data-protection, information-security and audit requirements.
• Contribute to knowledge sharing, team training and continuous process improvement.
  What You Will Need:
• Review and disposition TM alerts (Level 1 / Level 2 as assigned) within agreed SLAs and quality standards.
• Conduct end-to-end investigations: analyse customer profile, KYC/KYB information, expected vs. actual activity, counterparties, geographies, products and channels.
• Identify red flags and map activity to relevant money laundering, terrorist financing, fraud and sanctions-evasion typologies.
• Perform open-source and adverse media research, and use blockchain analytics tools (for crypto clients) to trace fund flows, wallet exposure and counterparty risk.
• Write clear, concise, evidence-based case narratives and alert rationales that stand up to QA, client and regulatory review.
• Escalate suspicious cases and prepare SAR/STR narratives or recommendations as per client procedures.
• Apply client-specific policies, risk appetite, thresholds and playbooks consistently.
• Flag scenario/rule performance observations (false-positive patterns, coverage gaps, emerging typologies) to the team lead for tuning feedback.
• Meet productivity, accuracy and turnaround targets; participate in QA reviews and act on feedback.
• Maintain confidentiality and adhere to data-protection, information-security and audit requirements.
• Contribute to knowledge sharing, team training and continuous process improvement.

• 2–3 years of experience in transaction monitoring, AML alert investigation or financial crime operations in a bank, fintech, VASP/crypto exchange, or AML managed-services environment.
• Bachelor's degree in commerce, finance, economics, business, law, or a related field.
• Strong working knowledge of AML/CFT principles and typologies listed above.
• Understanding of KYC/CDD/EDD, sanctions screening, PEP and adverse media concepts.
• Familiarity with FATF recommendations, and one or more of: BSA/AML (US), EU AMLD, UK MLRs, or MAS/FINTRAC/other regional frameworks.
• Proven ability to write clear, structured investigation narratives.
• Proficiency in MS Excel and comfort working with large data sets.
  What Would Be Nice To Have:
• Experience with TM platforms and case management tools (e.g., Actimize, Verafin, Oracle FCCM, SAS AML, Quantexa, or client-specific systems).
• Hands-on experience with blockchain analytics tools (e.g., Chainalysis, Elliptic, TRM Labs).
• Exposure to SAR/STR drafting and filing support.
• Experience supporting QA, quality audits or client-facing reporting.
• Any Bachelor Degree mandatory
  

About Guidehouse India

At Guidehouse India, we’re redefining what’s possible by creating opportunities that change lives. Guidehouse is a global professional services firm that delivers advisory, technology, and managed services to clients across both the commercial and public sectors. Our teams turn bold ideas into solutions that transform industries, strengthen communities, and drive meaningful impact worldwide.

Across our Chennai, Trivandrum, and Gurugram locations, you’ll find opportunities where your passion and curiosity help shape what comes next. With cutting edge benefits, innovative learning and development programs, and a people first culture, we empower our people to lead with purpose.

We continue to expand our teams and capabilities across India, investing in state-of-the-art offices and high impact work. Here, you’ll collaborate with experts from around the world, build deep expertise, explore new domains, and accelerate your professional growth while making a real impact.

What We Offer

At Guidehouse India, we are committed to supporting the well-being of our people and their families at every stage of life. We offer competitive compensation and a comprehensive benefits package designed to help you thrive both inside and outside the workplace.

Our benefits include resources such as in house physician consultations, nutritious food options at the workplace, and confidential counseling through our Employee Assistance Program, along with other wellness focused offerings that support your overall well being.

Our comprehensive learning and development programs ensure you’re continuously upskilled and ready to tackle what’s next, so you can shape your own career path while contributing to meaningful, purpose driven work.

Important Fraud Notice

All official recruitment communications from Guidehouse will come from email addresses ending in @guidehouse.com or @myworkday.com. Guidehouse never charges fees, requests money transfers, or collects payments from educational institutions for recruitment events. Please do not share banking or personal financial information with anyone claiming to represent Guidehouse for hiring purposes.

Contact Us

If you have visited our website to explore career opportunities or to apply for a position and have questions, please contact the Guidehouse Recruiting team at [email protected]. All information you provide will be kept confidential and used only as required to support the recruitment process.

To learn more about Guidehouse in India, visit www.guidehouse.com/india.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.