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YouTrip

Product Manager (Safety)

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In-Office
Chennai, Tamil Nadu
In-Office
Chennai, Tamil Nadu

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We Are

YouTrip is at the forefront of Asia's financial revolution, defining the future of digital finance with its leading multi-currency payment platform. Launched in 2018, YouTrip has swiftly ascended as a powerhouse, orchestrating billions in transactions annually and securing the trust of millions. With innovative solutions like YouTrip for consumers and YouBiz for businesses, we offer unmatched financial ease and cost-effectiveness. Fresh off a successful US$50 million Series B funding round led by Lightspeed Venture, we're setting new benchmarks in the digital financial services sector.

At the heart of our mission is a commitment to eliminate financial borders across Asia, propelling us into the next wave of digital finance.

Job Description: Product Manager (Safety  Domain)

We are seeking a highly skilled and experienced Product Manager to take charge of all aspects of safety for the YouTrip app. Keeping our users safe and worry-free while they travel is a top priority for us and we are constantly investing more in combatting the ever-evolving scam and fraud landscape. Your work will be instrumental in helping YouTrip to grow and scale in a way that keeps our users safe, while providing the best experience to our customers.  You will need to collaborate cross-functionally as well as with other Product Teams, and find the right balance between safety and a frictionless user experience. 


You will:

  • Be the product owner of a high impact team focusing on all aspects of safety as we grow the depth and sophistication of our safety features. This includes both user-facing features and internal tooling. 
  • Minimize the cases/financial loss due to fraud/scam while ensuring users continue to have a smooth experience with minimal friction and frustration. 
  • Collaborate tightly with our fraud monitoring team, customer service, and other teams to find the right solutions (these may need creative thinking). 
  • Implement fraud tooling and solution to increase effectiveness of our translation monitoring operation
  • Help us stay ahead of fraudsters and scammers, and respond quickly to new typologies of scam/fraud as they emerge. 
  • Understand business needs & stakeholders directions, managing resources & lead overall product direction for your team
  • Plan, prioritize, and define the roadmap to create a great safety experience and necessary security platform development
  • Be the domain expert on all aspects of product safety
  • Provide nuanced assessments on tough questions on best solutions, trade-offs between options (build vs. buy, technology solutions), and work cross-team to ensure we have alignment and buy-in as we rapidly deliver.  

You have:

  • 4-7 years of work experience in product management, ideally with exposure to FinTech and Safety/Security issues 
  • Proven track record of cross-functionally collaboration and execution on complex issues and making sound decisions rapidly 
  • Strong knowledge of product processes and operation process enhancements, as well as experience working with both mobile and web applications, with good UI/UX intuition/acumen  
  • A passion for combating fraud and scam activity

What you need to know about the Chennai Tech Scene

To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
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