Product Manager

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

We are looking for a Product Manager to join our Technology Standardization team within our Product Management organization. We are looking for a dynamic Product Manager to drive the development and evolution of critical platform services that empower scalable, secure, and flexible solutions that adhere to compliance standards set at Athena. This role will also lead critical initiatives focused on driving the modernization of cloud-based services.

In this role, you'll work closely with engineering, security, infrastructure and operations teams to facilitate smooth transitions, ensuring that services evolve seamlessly while maintaining reliability, security, and performance. The role also requires defining and roll out of robust platform capabilities that enhance application reliability, governance, and feature management at scale.

You will do so in an exciting environment driven by a desire to enable more efficient and effective solutioning.  

The Opportunity: 

• As a Product Manager for SaaS platform core capabilities, you will play a pivotal role in shaping scalable, secure, and adaptable frameworks that underpin critical platform services such as secrets management, configuration management, and controlled feature rollouts. Your work will directly impact how applications and infrastructure maintain stability, security, reliability, and agility, ensuring seamless operational execution in a dynamic and evolving landscape.
• This is an opportunity to future-proof foundational platform services, empowering developers and stakeholders to efficiently manage configurations, protect sensitive data, and strategically release features—all while enhancing user experience and compliance standards.
• Your role will be instrumental in optimizing workflows and creating scalable processes that enhance developer experience and service resiliency. While initial efforts may require hands-on guidance in migration strategies, your long-term vision will focus on automation, ensuring future scalability and efficiency in managing cloud workloads.
• This position provides a unique opportunity to shape platform practices, define automation pathways, and influence cloud infrastructure evolution within a dynamic and fast-paced environment.
• This position will work daily within scrum teams, defining and refining user stories, prioritizing product backlogs, and making trade-off decisions between scope, schedule, and business impact. 

Enough about us, let’s talk about you! 

• You are an outcome-oriented Product Manager
• You have experience collaborating with Developers/Engineers/Architects and cross functional stakeholders.
• You have demonstrated the ability to propose the most appropriate approach for the need at hand; and can quickly pivot if this approach fails.
• You proactively identify opportunities for optimization, automation, and self-service, ensuring sustainable improvements in platform capabilities.
• You excel in navigating fast-paced environments, balancing competing priorities, and driving measurable results through structured decision-making. 
• You thrive in leading initiatives that drive foundational improvements, balancing short-term execution with long-term scalability.
• You have a track record of working with teams to refine problem scope, enabling actionable insights and manageable efforts toward execution.
• You are interested in industry developments and trends.

The Team:

The Internal Developer Platform team provides the tools and patterns to enable users to interact with the appropriate tools and data at the right time and place to provide high-quality, accessible care for all. We believe this role is a key driver of scalable innovation

driving critical platform evolution and service modernization. This role ensures seamless solution integration, governance, and automation, enhancing security, operational efficiency, and reliability. By optimizing platform capabilities and leading key initiatives at athena, this position enables teams to innovate with confidence—supporting growth, compliance, and long-term scalability.
 
Job Responsibilities

• Define and execute the product strategy, ensuring continuity with team goals.
• Continue driving self-service capabilities, to minimize developer friction.
• Enhance core platform services, refining security, scalability, and governance for secrets management, configuration management, and controlled feature rollouts.
• Strengthen collaborations with engineering, DevOps, and security teams to ensure smooth evolution and seamless integration of platform capabilities.
• Lead enablement initiatives to optimize cloud migration efforts, facilitating the transition of workloads from ECS to EKS while laying the groundwork for automation.
• Define and refine key platform and migration metrics, driving data-informed decisions that optimize reliability, performance, and long-term scalability.
• Advocate for interoperability across configuration management, policy enforcement, access control, and developer experience in distributed and hybrid environments.
• Contribute to the product vision, develop business cases, ensure a product (or set of product features) meets business requirements, and drive the creation and delivery of the product.  
• Define epics and user stories- clearly articulating business requirements for the problems we’re trying to solve, with a strong focus on outcomes and end user value. 
• Drive ongoing backlog allocations and prioritization of opportunities.

Typical Qualifications

• 4–6 years of total experience, including at least 3 years in a Product Management role. 
• Experience working with stakeholders in a dynamic, environment across cross-functional groups 
• Understanding of product management best practices, including agile development environments 
• Strong analytical, problem-solving, and decision-making skills. 
• Excellent communication skills with the ability to understand and engage on highly technical details of a problem – you should be able to hold your own as a technical SME with architects and engineering stakeholders. 
• Partner with Product Management leaders to drive portfolio and product strategy
• Exposure to cloud-native environments, containerization technologies (ECS, EKS, Kubernetes), and automation tools is highly desirable.
• Understanding of regulatory and compliance considerations in cloud infrastructure for health care and AI-driven automation, is a plus.

About athenahealth

• Our Vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
• Our Location: This role is based in Chennai, Tamil Nadu.
  Boston, MA is our Global Headquarters.
• Our Culture: At athenahealth, our employees (or “athenistas”) are committed to making healthcare smarter. Our success is dependent on the diversity, collective spirit, and contributions of our people, clients and partners. We value teamwork and believe that the strength of our team comes from supporting each other and leveraging our specialized skills. If you are looking for a company that will enable you to work outside of your comfort zone to transform the healthcare ecosystem, athenahealth is the place for you.
• Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.