Program Specialist

Posted 2 Days Ago
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Chennai, Tamil Nadu
Junior
Cloud • HR Tech
The Role
The Program Specialist role involves supporting hiring managers throughout the contract labor acquisition process, from requisition intake and sourcing to onboarding and managing vendor relationships. Key responsibilities include overseeing recruitment metrics, managing supplier performance, and ensuring timely fulfillment of roles while maintaining high customer satisfaction.
Summary Generated by Built In

Company Description

Allegis Global Solutions is founded on a culture that is passionate about transforming the way the world acquires talent by delivering client-focused solutions that make a difference for businesses worldwide. From refining how you manage your contingent workforce to strengthening your employer brand to recruit top talent, our integrated talent solutions drive the business results you need. 

As an industry leader, we draw upon decades of experience to design innovative tools, products and processes. We develop competitive practices that position organizations for growth and we deliver the insight needed to succeed in today’s global marketplace.

Job Description

The Program Specialist, I (Recruitment Advisor) is responsible for building and maintaining relationships with Hiring Managers and managing the full lifecycle of the requisition process including requisition intake (briefing), shortlisting, sourcing management through empanelled suppliers (agencies), onboarding, worker assignment management, time and expense management, offboarding and reporting. The Program Specialist, acts as a talent advisor to support our clients through the requisition fulfillment process to ensure quality talent is acquired in a timely manner. The focus will be on contingent candidates (contractors)

Relatable job titles: Recruitment Advisor, Talent Acquisition Specialist, Recruitment Partner, Recruiter (Agency or Internal) etc., focusing on contingent/contract hiring!

Responsibilities:

  • Assist hiring managers during all stages of the contract labor acquisition process including: requisition intake, sourcing, and candidate shortlisting and interviewing
  • Demonstrate recruitment expertise by preparing insightful questions appropriate for the position prior to conducting req intake sessions with hiring managers in order to gather detailed job descriptions to distribute to the supply base.
  • Document req intake conversations in appropriate database (VMS: Beeline, Fieldglass etc.)
  • Utilize reports to manage open requirements to advise managers on the status of requirements and monitor supplier sourcing strategies to ensure timely response
  • Discuss with Hiring Manager to set/manage expectations, timeframes, feedback, roles and responsibilities of everyone involved in the requisition fulfillment process
  • Coach, manage and oversee the performance of participating staffing suppliers
  • Document all client/supplier reported issues and track resolution through to completion ensuring a high level of customer satisfaction in the appropriate system/tool
  • Monitor performance against contract SLA’s, requisition aging, invoicing, time and expense entry, and vendor compliance tracking 
  • Maintain and update monthly activity and performance reports
  • Provide constant interaction via face to face, email and phone with client, staffing vendors and other partners.

Qualifications

Requirements:

  • Thorough understanding of end-to-end recruitment process methodology, preferably contract recruitment (contingent) with 2-3 years of experience 
  • Successful experience managing multiple requisitions and stakeholders, at different stages of the recruitment lifecycle
  • Well organized and capable of keeping track on end to end requisitions with a high degree of follow-through and proof of execution
  • Strong written and verbal presentation skills
  • Ability to interpret data from a variety of internal and external source and predict trends
  • Process-driven, thrives in building/maintaining relationships, facilitates process, great at stakeholder management/engagement and has a passion for recruitment!

Additional Information

As a workplace, we focus on relationships – with each other, our clients and our candidates - in fact serving others is one of our core values. We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate, who force us to be better. Everything we do sits on a pillar of diversity - diverse perspectives, backgrounds and ideas drive innovation and make us successful.

See what it’s like to work at AGS by searching #LifeAtAGS on any social network.

The Company
HQ: Hanover, MD
3,029 Employees
On-site Workplace
Year Founded: 2001

What We Do

The world of work has changed. As the leading provider of workforce solutions, Allegis Global Solutions (AGS) guides companies through a transformative journey to rethink the way work gets done. We know what it takes to attract the best talent while designing and executing strategies that align workforce capabilities with the agility required to stay ahead of what’s next. With decades of experience, continuous investment in innovation and a robust portfolio of workforce analytics and insights capabilities, we’re equipped to help companies better navigate uncertainty and complexity by empowering their ability to run, evolve and work smarter through creative workforce solutions. We're transforming the way the world gets work done to not only improve business outcomes but to enhance the work experience for all.

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