We are seeking a Provider Relations Analyst to join our Academia and Government team in Chennai. This role involves monitoring and addressing issues related to provider content and analyzing metadata and content gaps to identify and implement necessary corrections. It also includes building relationships with key provider contacts and internal stakeholders to ensure smooth implementation of changes.
About You – experience, education, skills, and accomplishments
- Graduation / Post Graduation in any discipline
- At Least 2 Years of Relevant Experience in meta data analysis, content review journal operations, editorial administration, and content management.
- Ability to clearly express yourself both verbally and in writing
- Ability to multi-task and make sure all tasks are well organized and can be understandable when monitored by various stakeholders and have analytical mindset and ability to reflect the project under your responsibility using reports which will be monitored by higher management
It would be great if you also had . . .
- High motivation with a strong work ethic and ability to thrive in a fast-paced environment
- Adherence to SOP and Policies
- Proficiency in MS Office suite, JIRA, and Salesforce.
What will you be doing in this role?
- Communicate with key content providers to identify the cause of issues and engage with internal stakeholders and external providers in solutions as necessary and on time.
- Regularly monitor provider submissions to ensure accuracy, correct issues, and identify gaps.
- Analyze system data to identify areas where providers can improve data quality and format and Compare data between internal systems to provide instructions on how to resolve issues.
- Identify outreach projects needed based on analysis.
- Manage multiple projects simultaneously, prioritizing tasks and meeting deadlines.
About the Team
The Provider Relations team is a global team with analyst in India, United States, and Israel.
Hours of Work - Hybrid work mode
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
Clarivate Analytics Chennai, Tamil Nadu, IND Office
No.148, Acropolis, CIT Colony Dr. Radhakrishnan Salai, Mylapore , Chennai, Tamil Nadu, India, 600004
