Task Description: 2-4 years of experience:
DDH 2LS Support JOB Description:
• Provide technical support for IBM data stage administration, data flow related issues that are raised by End customers.
• Manage Java services and ensure any incidents reported to it are resolved within SLA.
• Coordinate with Build /Architect team for any long pending cases in configuration.
• Ensure deployments are done on time in Production environment.
• Maintain the list of servers under each service category with the inventory of applications, middle-ware and patches installed.
• Prepare the patching calendar with proposed dates for patching server components.
• Provide the overview of patching schedules to BUIT and get proper approval for downtime.
• Maintain smooth operation of servers with ability to implement monitoring to avoid outage.
• Provide technical support to users of business applications, using standard ITS processes and procedures while trouble shooting the issues in patch implementation.
• Investigate vulnerabilities and other threats and determine appropriate actions.
• Liaise with staff responsible for the development of system enhancements to overcome known problems.
• Develop and document technical processes and procedures as needed.
Technical Skills:
• OS Linux – Must Have
• SQL– Must Have
• Java - Basics
Top Skills
Encora Chennai, Tamil Nadu, IND Office
No. 11, Doxa Business Center, Rattha Tek Tower, MR Road Thoraipakkam , Chennai, India, 600097
