Job Description:
Maintain accurate and complete software asset records, entitlements, and contracts
Perform license compliance analysis and resolve over‑/under‑licensing issues
Track software usage and recommend reclamation and optimization actions
Support vendor audits by preparing data, evidence, and compliance reports
Collaborate with Procurement and Finance to optimize software spend
Configure and maintain SAM tools (e.g., ServiceNow SAM Pro), including normalization, reconciliation, and reporting
Define and monitor SAM KPIs and dashboards
Ensure alignment with ITAM, CMDB, and ITSM processes
Document SAM processes, controls, and audit defense procedures
Skills & Experience
8+ years of overall experience with 3–5 years in Software Asset Management (HAM)
Strong understanding of hardware asset lifecycle management
Experience with asset management tools (e.g., ServiceNow or similar platforms)
Advanced Microsoft Excel skills (pivot tables, lookups, reporting)
Strong analytical and data reconciliation capabilities
Familiarity with ITIL processes (Incident, Change, Problem Management)
Excellent communication and stakeholder management skills
Preferred Qualifications
Software Asset Management principles
License metrics (user, device, processor, subscription, SaaS)
SAM tools (ServiceNow SAM Pro preferred)
Vendor licensing models (Microsoft, Adobe, Oracle, SAP, SaaS vendors)
Data analysis and reporting
ITIL / ITAM best practices
Key Success Factors
Strong ownership and accountability for asset data accuracy
High attention to detail and governance mindset
Ability to drive hardware optimization and cost efficiency
Proactive issue resolution and continuous improvement approach
Strong collaboration and customer engagement skills
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
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