CustomerLabs is
a fast-growing B2B SaaS company helping businesses maximize the value of their
first-party customer data. Our platform helps marketers collect, unify, and
activate customer data to improve marketing performance and drive measurable
growth.
You'll help
grow CustomerLabs by identifying, qualifying, and nurturing SaaS opportunities.
You'll own meaningful parts of the outbound and inbound pipeline, work closely
with Sales and Marketing, use data to improve outreach, and help junior SDRs
level up.
· Schedule 50 qualified demos per quarter.
· Research and identify high-potential prospects within target
industries and companies.
· Generate qualified leads through outbound prospecting, cold calling,
email, social outreach, and inbound follow-up.
· Run discovery conversations to understand prospect needs,
challenges, goals, and product fit.
· Nurture prospects through longer sales cycles and maintain strong
follow-up discipline.
· Maintain an accurate CRM and manage lead status, interactions,
handoffs, and pipeline priorities.
· Work closely with Account Executives to support revenue realization
for qualified accounts.
· Share lead-quality and sales-cycle insights with Sales Operations
and Marketing.
· Review and improve outreach messaging with Marketing based on call
and campaign insights.
· Recommend process and tool improvements and mentor junior SDRs.
· Track conversion, pipeline, and sales-impact metrics and report
improvement opportunities.
· Strong understanding of SaaS sales processes and consultative
selling.
· Proven ability to engage, qualify, nurture, and progress leads.
· Excellent verbal and written communication with strong
objection-handling skills.
· Analytical and strategic thinking with the ability to improve
outreach using data.
· Strong organization and ability to manage multiple priorities in a
fast-paced environment.
· Collaborative mindset and willingness to mentor junior team members.
· Bachelor's degree in Business, Marketing, Communications, or a
related field.
· 4–6 years of sales or lead-generation experience, particularly in
SaaS.
· Track record of meeting or exceeding sales targets.
· Experience with LinkedIn Sales Navigator, Salesforce, HubSpot, or
marketing automation platforms.
· Certifications or training in BANT, SPIN Selling, Sandler, or
similar methodologies.
· Qualified pipeline grows consistently without compromising lead
quality.
· Outreach becomes sharper through regular testing and insight
sharing.
· Handoffs to Account Executives are clear, timely, and useful.
· You contribute to team performance by sharing knowledge and
improving processes.
Welcome to the Average Kootam — A place where you’re
trusted to own your work, make decisions, learn from the experience, and keep
moving forward. You’ll know what you’re working towards, have the freedom to
grow into bigger responsibilities, and see the impact of what you do. Teams here
don’t work in isolation Sales, Marketing, Design, Engineering, and others work
closely, challenge ideas, and build better things together. And when we’re not
building, we make time to learn, connect, have fun, and bring the whole Kootam
together.
Wanna know more about us? Connect with
us:
We're active on LinkedIn, Instagram talking
about what we do at CustomerLabs.
Would you like to know
our stories? Catch up on what we're up to on the LinkedIn page of our HR Team - Devarshini, Aswin, Kunguma!
Take a sneak peek at our behind the scenes fun at our team-run Instagram
page.
Want to bypass all this and get a coffee
with us at our office? Let us know here!
