Senior Account Manager - Business Intelligence

This role is focused on the day-to-day development, maintenance, and enhancement of client-facing dashboards and internal reporting solutions built in AWS QuickSight.
This is an execution-focused role responsible for delivering dashboard enhancements, bugfixes, new visualizations, and reporting requests through the team's Jira queue. The successful candidate must be able to work independently with minimal onboarding and possess both strong technical BI skills and a solid understanding of digital marketing analytics

Job Description:

Key Responsibilities
Develop, maintain, and enhance dashboards in AWS QuickSight.
Build and update datasets, calculated fields, parameters, filters, and visualizations.
Translate business and marketing requirements into meaningful KPIs and dashboard metrics.
Understand digital advertising data and accurately report campaign performance acrossmultiple platforms.
Troubleshoot reporting discrepancies and validate data accuracy before deployment.
Complete dashboard requests, bug fixes, and enhancements through the Jira ticket queue.
Document work in Confluence and follow established development and QA processes.
Communicate progress, blockers, and risks proactively.
Escalate issues promptly when technical or business clarification is required.
Adapt to changing priorities and business requirements.
Required Qualifications
Total Experience required : 6 to 10 Years
3+ years of Business Intelligence or Analytics experience.
Strong hands-on experience with
AWS QuickSight
. Candidates should be able to build andmaintain dashboards with minimal training.
Advanced SQL skills
with experience writing complex analytical queries.
Working knowledge of AWS services, including:
AWS Athena
AWS Glue Crawlers
AWS Glue ETL
AWS Lambda
Experience using Jira, Confluence, and Forge in an Agile development environment.
Strong understanding of
digital marketing analytics
and advertising KPIs.
Experience working with DSPs, ad platforms, or digital advertising datasets.
Ability to understand user journeys, attribution methodologies, and conversion funnels.
Experience reporting metrics such as impressions, clicks, CTR, conversions, ROAS, CPA,attributed revenue, reach, frequency, viewability, and other campaign KPIs.
Excellent written and verbal English communication skills.
Exceptional attention to detail and commitment to data accuracy.
Ability to follow established processes and QA procedures.
Strong organizational and time management skills.
Preferred Qualifications
Python experience for data processing or automation.
Experience with AWS S3 and IAM.
Experience building ETL pipelines or working alongside data engineering teams.
Familiarity with attribution models, identity resolution, and cross-channel reporting.
Experience working with large-scale analytical datasets.
What We're Looking For
The ideal candidate:
Has deep hands-on experience with AWS QuickSight and can contribute immediately.
Understands not only how to build dashboards, but also
how digital marketing data isgenerated, attributed, and interpreted
.
Can identify reporting anomalies and ask the right questions before publishing results.
Produces accurate, thoroughly tested work with minimal supervision.
Pays close attention to detail and consistently follows established processes.
Is adaptable and comfortable working in a fast-paced environment with changing priorities.
Communicates clearly with both technical and business stakeholders.
Escalates issues early and takes ownership of assigned work from start to finish.
Experience with digital advertising reporting is mandatory.
Candidates should becomfortable working with campaign data from multiple advertising platforms and DSPs,understand multi-touch attribution concepts, and confidently translate raw advertising datainto meaningful business KPIs for client-facing dashboards.
(This requirement will help filter out general BI developers who can build charts but lack themarketing analytics background needed to correctly interpret and report campaignperformance.)

Location:

DGS India - Chennai - Anna Nagar Tyche Towers

Brand:

Paragon

Time Type:

Full time

Contract Type:

Permanent