Senior Analyst

Purpose of the role

To support PBWM with day-to-day processing, reviewing, reporting, and issue resolution. 

Accountabilities

• Support with day-to-day Private Bank and Wealth Management initiatives including processing, reviewing, reporting, and issue resolution with regards to accounts, products and services.

• Support the management of the banks client relations to clearly identify their needs and provide a service that meets expectations.

• Collaboration with teams across the bank to align and integrate Private Bank and Wealth Management processes.

• Identification of areas for improvement and providing recommendations for change in Private Bank and Wealth Management processes.

• Development and implementation of Private Bank and Wealth Management procedures and controls to mitigate risks and maintain operational efficiency.

• Development of reports and presentations on Private Bank and Wealth Management performance and communicate findings to internal senior stakeholders.

• Identification of industry trends and developments to implement best practice in Private Bank and Wealth Management Services.

• Participation in projects and initiatives to improve Private Bank and Wealth Management efficiency and effectiveness.

Analyst Expectations

• To meet the needs of stakeholders/ customers through specialist advice and support

• Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.

• Likely to have responsibility for specific processes within a team

• They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.

• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

• OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.

• Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.

• Check work of colleagues within team to meet internal and stakeholder requirements.

• Provide specialist advice and support pertaining to own work area.

• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.

• Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.

• Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.

• Make judgements based on practise and previous experience.

• Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.

• Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.

• Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Step into the role of a Senior Analyst at Barclays, where you'll play a pivotal role in ensuring compliance with regulatory requirements and mitigating financial crime risks. As part of the know your customer team, you will be responsible for reviewing customer information, conducting due diligence, and ensuring adherence to internal and external regulatory standards. With competitive benefits and opportunities for career advancement, Barclays is a great place to grow your career in the banking industry.

You may be assessed on key critical skills relevant for success in role such as:

• The Candidate should have core CDD/KYC/AML Knowledge for both Personal and Non-Personal clients.

• Should have experience in addressing the quality challenges within the team and experience in training the new joiners on the process.

• Build proactive control environment and collaboration within the team.

• Should have interacted with Front office and RM via teams/telephone/email both written and verbal.

• Should be flexible for any shifts.

• Experience in MIS and MI reporting works.

Desirable skill set:

• ACAMS and other KYC certifications.

• Stakeholder management / Presentation skills.

• The Analyst should be able to identify key issues and data breaks which relate to customer record during the KYC and investigate/escalate them appropriately. 

• Should have worked on all Risk types and individually able to classify a risk of both individual and entities.

• Analyse Client data, documentation, and negative news to determine Client Risk Profile as established under the Global KYC Procedures.

• Maintain strong skills in Microsoft applications software (Word, Excel, PowerPoint, Outlook etc).

• Account maintenance activities skills will be an added advantage. 

You may be assessed on key essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking, and digital technology, as well as job-specific technical skills.

This role is based out of Chennai.