The Senior Engineer will manage RAN operations, troubleshoot network issues, coordinate with teams, and support automation efforts in a managed services environment.
Join our Team
About this opportunity:
Seeking an experienced Backoffice RAN Engineer with deep Ericsson RAN expertise across 2G, LTE and 5G (NSA & SA). The engineer will manage end-to-end RAN operational tasks, provide technical troubleshooting, own KPI performance issues, lead RCA and stakeholder coordination, and support automation and documentation in a Managed Services environment.
What you will do:
The skills you bring:
Why join Ericsson?
At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Noida
Req ID: 778936
About this opportunity:
Seeking an experienced Backoffice RAN Engineer with deep Ericsson RAN expertise across 2G, LTE and 5G (NSA & SA). The engineer will manage end-to-end RAN operational tasks, provide technical troubleshooting, own KPI performance issues, lead RCA and stakeholder coordination, and support automation and documentation in a Managed Services environment.
What you will do:
- Manage operational issues (process & tools) for 2G/4G/5G and emerging technologies.
- Perform technical troubleshooting and resolution for RAN network issues, KPI degradations, and customer/VIP complaints.
- Conduct protocol-level analysis and trace analysis (CTR, LogTool, Wireshark) to diagnose problems.
- Coordinate with cross-functional teams (IP, MPBN, TX, CORE) to resolve network issues and implement fixes.
- Produce RCAs, validate solutions, and ensure effective problem closure.
- Support and drive automation initiatives for operations.
- Prepare, validate, and execute scripts/configurations for planned activities.
- Maintain and update documentation: network architecture, configurations, and troubleshooting procedures.
- Participate in knowledge transfer, training, and continuous operational improvements.
- Work in planned 24/7 shifts, including nights.
The skills you bring:
- Engineering degree preferred.
- 6-12 years' experience in RAN engineering with focus on LTE and 5G.
- Hands-on experience with Ericsson RAN equipment (2G/4G/5G SA & NSA).
- Strong understanding of LTE, NSA, SA architectures and RAN use cases, including Cloud RAN fundamentals.
- Deep knowledge of RAN KPIs (accessibility, mobility, throughput, latency, call drop rates) and performance monitoring.
- Protocol-level expertise, E2E call flow understanding, and trace analysis experience.
- Proficiency with trace/packet tools (LogTool, Wireshark).
- Familiarity with 3GPP, IETF standards and telecom node end-to-end connectivity.
- Experience in RCA, change request and trouble ticket processes.
- Ability to perform maintenance, configuration changes, software upgrades and network expansions.
- Excellent communication and stakeholder management skills.
Why join Ericsson?
At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Noida
Req ID: 778936
Top Skills
3Gpp
5G
Ericsson Ran
Ietf
Logtool
Lte
Wireshark
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